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Software Solutions Engineer

🔥 16 hours ago

🇺🇸 United States – Remote

💵 $101.1k - $118.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

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Logo of Hyland

Hyland

1001 - 5000 employees

🤝 B2B

☁️ SaaS

🏢 Enterprise

B2B • SaaS • Enterprise

Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.

📋 Description

• Review and understand industry use cases • Collaborate on technical requirements and design documents • Design and configure moderately complex solution logic • Configure software solutions to meet specific business needs • Contribute to solution design and implementation best practices • Perform initial testing of solution configurations • Document testing criteria for the quality assurance team • Support customers and partners in early adoption programs • Assist with solution setup and deployment • Provide basic troubleshooting and gather feedback • Triage and prioritize non-critical software defects • Participate in solution peer reviews and provide feedback • Contribute to continuous improvement and shared technical excellence

🎯 Requirements

• Bachelor's degree or equivalent experience • Experience configuring, designing, and deploying software • Familiarity with programming, database, and cloud technologies • Good oral and written communication skills • Organizational, multitasking, and time management skills • Facilitation and project management skills • Collaboration, interpersonal, analytical, data gathering, and problem-solving skills • Ability to learn and adapt to new technologies, frameworks, and development processes • Up to 5% travel time required • Ability to translate goals into implementation ideas and solution designs • Ability to develop engaging presentation methodologies and gain stakeholder consensus • Knowledge of systems administration and Microsoft operating systems and products • Strong Microsoft Excel skills • Ability to handle sensitive information with discretion and tact • Strong attention to detail and commitment to quality • Ability to contribute to shared knowledge base repositories • Knowledge of Healthcare IT • Knowledge of Healthcare Business Processes • Experience with AI Technologies

🏖️ Benefits

• Up to 5% travel time • Career development resources • Wellbeing programs • Innovation practices • Employee initiatives and community giving campaigns • Inclusive workplace culture

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