Head of Learning & Talent Management Technologies

🔥 1 hour ago

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IFF

10,000+ employees

🏥 Healthcare

💼 Consulting

📣 Marketing

Healthcare • Consulting • Marketing

IFF is a global leader in the creation of flavors, fragrances, food ingredients, and health & biosciences. The company leverages cutting-edge science and creativity to develop sustainable solutions across various industries, enhancing food and beverage experiences, personal care products, and more. With a strong commitment to environmental and social governance, IFF focuses on innovation and responsible sourcing to improve lives and elevate everyday products.

📋 Description

• Lead the day-to-day administration and continuous improvement of Workday Learning, Performance/Talent Management, and related learning technologies • Ensure platforms are stable, scalable, user-friendly, and aligned with enterprise talent, learning, and skills strategies • Lead LMS and performance module release management, including impact assessment, testing, deployment readiness, and communication • Evolve support intake, prioritization, service levels, escalation processes, governance frameworks, SOPs, and quality standards • Define and maintain LMS governance standards, taxonomy, metadata, and content structures • Support the end-to-end performance management lifecycle in Workday, including goal setting, reviews, feedback, and calibration • Connect learning and performance data with skills frameworks, competency models, career architectures, LXP capabilities, AI-enabled tools, and skills-based talent practices • Lead dashboards, reporting, insights, and evaluation strategies demonstrating program effectiveness, capability growth, behavior change, and business impact • Lead and develop LMS administrators while enabling a global, matrixed administrator community

🎯 Requirements

• Bachelor’s degree in HR, Learning & Development, Business, Information Systems, Data Analytics, or a related field, or equivalent experience • At least eight years of experience in HR technology, learning systems, LMS/LXP, or performance management platforms • Workday experience strongly preferred • Proven experience administering, optimizing, and improving enterprise LMS platforms and performance management systems • Experience supporting LMS and Workday releases, including testing, configuration, deployment coordination, and stakeholder communication • Experience designing and executing learning evaluation strategies, measurement frameworks, assessment instruments, surveys, analytics, and data collection methods • Experience with service management, governance models, operational process design, and continuous improvement • Strong analytics and reporting capability, including Power BI or similar tools, Excel, data visualization, and executive-ready storytelling • Experience supporting performance management processes, related analytics, adoption, and manager and employee experience improvements • Strong stakeholder management and communication skills across technical, non-technical, global, and matrixed audiences • Awareness of data privacy, security, and compliance standards such as GDPR • Workday Learning and/or Performance certification, advanced configuration experience, or Learning Experience Platform experience would distinguish candidates • Familiarity with system integrations, APIs, identity management, SSO, SAML, SCIM, or AI-enabled learning and skills tools • Experience with adult learning principles, instructional design frameworks, external vendors, contracts, technology providers, or large-scale global learning and talent programs

🏖️ Benefits

• Purpose-driven company focused on sustainable innovations • Global, collaborative, and inclusive People & Culture environment • Opportunity to shape scalable learning, performance, and skills technology practices • Collaboration with cross-functional HR, Talent, HR Operations, and technology stakeholders • Opportunity to lead work tied to measurable business and people outcomes • Inclusive workplace supporting employees’ authentic selves

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