Business Development Representative – Sales BDC

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InFocus Solutions

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2022

🚘 Automotive

🤝 B2B

📣 Marketing

Automotive • B2B • Marketing

InFocus Solutions is an outsourced BDC and customer-contact provider focused on automotive dealerships. They offer full BDC teams, inbound call support, outbound sales and service appointment campaigns, CRM and platform integrations, digital marketing, and customer satisfaction/survey solutions to turn leads into appointments and keep service lanes full. Services include lead follow-up, appointment setting, answering overflow calls, campaign management, and CSI solutions. The company is based in Sheldon, WI and promotes metrics like 60+ certified agents, 7k+ campaigns managed, a 5-minute response time, and serving 1,500+ dealerships.

📋 Description

• Proactively contact leads using various CRMs to support the dealership's online sales pipeline. • Manage scheduling software to book and adjust sales appointments. • Make outbound calls while consistently meeting company performance benchmarks. • Handle inbound calls efficiently, multitasking across different software systems. • Thrive in a fast-paced, high-volume environment servicing multiple dealerships. • Stay adaptable to ever-changing client needs, promotions, and inventory updates. • Accept and implement feedback to continuously improve sales conversion performance.

🎯 Requirements

• 2–3 years of BDC or sales experience (strongly preferred) • Prior automotive or RV sales BDC experience • Experience with automotive or RV CRM systems • Proven track record of meeting or exceeding sales-related KPIs • Dual monitors and a quiet, interruption-free workspace • Tech-savvy and comfortable navigating multiple software tools • Authorization to work in the U.S.

🏖️ Benefits

• Health, Dental & Vision Insurance • 401(k) Program • Flexible Schedule • Work From Home • Performance-based bonus incentives • Paid time off