Director, Account Management – Integrity CONNECT Leads

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Integrity Marketing Group LLC

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2006

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

Integrity Marketing Group LLC is a unique company that leverages technology, data, and a personal touch to enhance the insurance and financial services experience. By innovating holistic solutions, Integrity helps individuals protect their life's financial aspects and health comprehensively. The company's omnichannel platform simplifies the process of securing insurance and financial services, connecting carriers and consumers from marketing through distribution. Integrity uses proprietary technology, industry-leading data analytics, and strategic partnerships to offer world-class service to consumers, agents, and advisors. As an employee-owned company, Integrity values family, service, and ethical business practices.

📋 Description

• Own retention and spend growth across the full buyer book, all lead types, and business units • Proactively conduct buyer outreach to build rapport and identify growth opportunities • Propose and develop KPIs to measure team success at macro and micro levels • Establish account plans and regular check-ins with key buyers • Coordinate with agent support on shared accounts and escalations • Communicate buyer feedback on lead quality, product, and fulfillment to leadership • Build relationships with operational and vendor management peers • Create the account management playbook covering segmentation, outreach cadence, and escalation paths • Build the foundation and business case for a future account management team • Initially operate as an individual contributor, then build the team after proving revenue and retention impact

🎯 Requirements

• Account management, client success, or another revenue-facing background • Insurance and lead generation experience required • Experience managing a sales and/or customer support team • Track record of exceeding revenue goals and KPIs • Ability to work autonomously with little initial structure and documented responsibilities • Proven ability to work cross-functionally with technology, marketing, and product

🏖️ Benefits

• Competitive compensation package • Benefits for employees and their families • Professional opportunities and career acceleration • Family-like, supportive work environment • Reasonable accommodations for qualified individuals with disabilities