Director, Enterprise & Solutions Architect

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GoHealth Urgent Care

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2014

⚕️ Healthcare Insurance

🏥 Healthcare

📡 Telecommunications

Healthcare Insurance • Healthcare • Telecommunications

GoHealth Urgent Care is a healthcare provider that offers on-demand urgent care services both in-person and virtually. Patients can book virtual visits for various health concerns ranging from allergies to injuries, as well as access physical centers across multiple states. GoHealth aims to increase access to quality healthcare while ensuring a convenient, efficient, and compassionate experience for all patients.

📋 Description

• Shape the future of GoHealth’s technology infrastructure and technical solutions in alignment with strategic growth • Define intake requirements and design and implement robust, scalable enterprise platforms, services, and solutions • Collaborate with senior leadership to understand business objectives and requirements • Evaluate current technology platforms and develop comprehensive technology architecture supporting organizational goals and scale • Identify and prioritize technology platform changes, operational improvements, integrations, digital transformation, and innovation initiatives • Define and drive enterprise architecture standards, best practices, reference architectures, and technology roadmaps • Identify AI and machine-learning use cases and translate requirements into scalable solutions • Document, monitor, measure, and assess the impact of architecture changes; develop KPIs and OKRs • Design, model, test, secure, and implement enterprise systems and applications across the healthcare ecosystem • Assess and select technologies, platforms, and frameworks for business, IT, security, analytics, engineering, support, clinical technology, and enterprise applications • Develop resilient, extensible, elastic, scalable, and cost-effective design proposals with cross-functional teams • Ensure technology solutions comply with healthcare regulations, applicable laws, and security requirements • Partner with cybersecurity on threat modeling, risk assessments, and incident response planning • Evaluate emerging technologies, industry trends, organizational capabilities, and maturity metrics • Recommend technologies that improve infrastructure, efficiency, performance, and capabilities • Develop conceptual, detailed, and data-flow architectures, product roadmaps, and project solution architectures • Challenge vendors to provide AI-based functionality aligned to GoHealth’s digital transformation • Provide guidance and oversight for technology projects and lead a technology advisory committee • Address technical challenges, business cases, prioritization, and deployment risks with project managers • Align strategic priorities, resource allocation, transformation progress, project milestones, and architectural developments • Build relationships with executives, department heads, external partners, and other stakeholders • Provide technical leadership, coaching, mentorship, skill development, and knowledge sharing • Foster a high-performing, collaborative team environment with accountability and continuous improvement • Prepare for future people-leadership responsibilities, including onboarding, performance feedback, succession planning, and talent development

🎯 Requirements

• Bachelor’s degree in computer science, Information Technology, or a related field required; work experience may be considered in lieu of a degree • Required certifications: (ISC)² CISSP and ISSAP • 7+ years of experience leading enterprise and solution architecture in complex, regulated environments; healthcare preferred • 3+ years of experience leading, mentoring, or managing technical teams • Experience architecting and integrating enterprise and clinical technology platforms at scale • Experience partnering with senior leadership and cross-functional stakeholders on enterprise technology initiatives • Deep knowledge of enterprise and solution architecture in complex, regulated environments, including healthcare ecosystems • Strong skill designing and integrating cloud platforms, enterprise systems, IAM/IGA, and large-scale integrations • Ability to define and apply enterprise architecture standards, reference architectures, and technology roadmaps • Ability to partner with cybersecurity and compliance teams on secure, compliant, resilient solutions • Working knowledge of AI-enabled and emerging technologies • Ability to translate business and clinical requirements into scalable, reliable technical solutions • Ability to communicate complex technical concepts to senior leaders and non-technical audiences • Leadership, influence, coaching, mentoring, and technical guidance capabilities • Ability to lead without authority in a matrixed environment • Ability to lead through ambiguity, change, and transformation • Excellent judgment and interpersonal skills • Ability to travel between company locations and out-of-town destinations as needed, up to 10% • Satisfactory Motor Vehicle Record verification where driving or travel is required • Ability to lift, carry, push, or pull materials, supplies, and equipment up to 30 lbs.

🏖️ Benefits

• Fully remote work arrangement • Travel reserved for company-sponsored in-person events or customer-facing meetings, up to 10% • Reasonable accommodations for qualified individuals with disabilities • Equal employment opportunity and compliance with applicable employment laws