Project and Implementation Specialist

🔥 30 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛠️ Implementation Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Jonas Software

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏗️ Construction

💼 Consulting

🏥 Healthcare

Construction • Consulting • Healthcare

Jonas Software is a prominent acquirer of vertical market software companies, with a rich history of over 20 years. The company focuses on mission-critical software solutions across various industries, aiming to provide business tools and a network for growth. Jonas Software operates under a decentralized structure, allowing acquired companies to maintain their autonomy while tapping into Jonas's extensive experience and best practices. They adhere to a 'buy & hold forever' strategy, ensuring long-term stability and a permanent home for acquired businesses. With more than 130 successful acquisitions under its belt and being part of Constellation Software, Jonas Software emphasizes preserving the legacy and culture of the companies it acquires, fostering a culture of sharing and leveraging expertise in vertical market software.

📋 Description

• Implement projects as assigned by the Director of Professional Services • Develop and apply innovative product and services implementation strategies • Work closely with Project Managers to map out and complete project deliverables • Perform system implementations, on-site installations, hardware staging, and training • Maintain communication with customers and internal departments regarding escalated incidents • Address escalations from other departments • Perform other duties as assigned

🎯 Requirements

• 2+ years’ experience in a professional services role with an understanding of the fundamentals of training and implementation processes • Implementation experience with a strong focus on customer service • Ability to communicate technical or complex topics to non-technical audiences • Ability to take on new challenges with a results-oriented attitude and a sense of vision and purpose • Desire to learn new things and evolve in competencies in different areas • Proven track record for problem solving and multitasking • Strong interpersonal skills and ability to deal with customers, vendors, colleagues, and prospects • Excellent written and oral communication skills with active listening skills • Patience, flexibility, and ability to effectively problem solve under pressure • Strong sense of integrity and trust • Experience with Healthcare, Senior Living, or Food Service is a plus • A valid Driver’s License is required • Ability to travel up to 50% of the time

🏖️ Benefits

• Opportunity to work remotely • Up to 50% on-site travel required