Senior Solution Engineer, Guidewire

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $94.5k - $179k / year

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Mercury Insurance

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1962

🚘 Automotive

💼 Consulting

📦 Logistics

Automotive • Consulting • Logistics

Mercury Insurance is a leading provider of insurance products, focusing on protecting individuals and their assets with a commitment to privacy and customer service. The company operates through independent agents and offers a range of insurance services including auto, home, and other personal insurance products. Mercury Insurance prioritizes the security of personal information and compliance with privacy laws, ensuring that customer data is handled with care and only shared when necessary for account servicing or as legally required.

📋 Description

• Develop and maintain documentation and knowledge bases for complete business flow implementations in the assigned domain • Document dependencies on other systems and vendors to facilitate effective solutioning and high-quality implementation of prioritized features • Assist with technical analysis and solution design for applications in the domain • Develop subject matter expertise in the assigned solution space • Support teams through knowledge sharing, deliverable review and validation, basic testing, sprint management, retrospectives, work coordination, task sequencing, and release management • Collaborate with MTS teams, business stakeholders, and vendors to identify and address dependencies • Monitor and improve engineering process effectiveness and efficiency • Expand automation usage, including leveraging AI • Configure systems, develop scripts and monitoring dashboards, and monitor metrics and logs • Identify and document data structures, data mappings, integration specifications, component interactions, dependencies, and other design components • Perform defect analysis and remediation, production support, and handoffs to production support

🎯 Requirements

• Bachelor’s Degree in Computer Science, Computer Engineering, Information Systems or other related fields, or equivalent combination of education and experience • 5+ years’ work experience in insurance industry information technology • 3+ years’ experience in technical analysis and solutioning • 2+ years’ experience in technical documentation • Thorough understanding of the P&C insurance industry and its business processes • Extensive experience leveraging documentation tools like Jira, Confluence, and Microsoft Office tools • Experience in flowcharting, sequence diagrams, data mapping, and other constructs used to document business systems and technical design • Experience in effective business and technical impact analysis • Proficiency collaborating with multiple teams, business units, and vendors • Experience coordinating and planning solution delivery • Proficiency working with APIs, XML, JSON, databases, and system logs • Basic understanding of object-oriented programming, web applications, and microservices • Some experience leading and mentoring other solution engineers • Experience leading efforts for solutioning and implementing solutions for typical P&C business problems • Preferred: Master’s Degree in Computer Science • Preferred experience with Guidewire PolicyCenter, SQL, Gosu, CI/CD automation, Jenkins, GitHub Actions, Docker, Kubernetes, Amazon EKS, AppDynamics, Grafana, Linux/UNIX shell scripting, release management, deployment and rollback planning, and troubleshooting/root cause analysis

🏖️ Benefits

• Competitive compensation • Flexibility to work from anywhere in the United States for most positions • Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) • Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) • Medical, dental, vision, life, and pet insurance • 401 (k) retirement savings plan with company match • Engaging work environment • Promotional opportunities • Education assistance • Professional and personal development opportunities • Company recognition program • Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more