Senior Java IVR Application Developer

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟠 Senior

🔙 Backend Engineer

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Miratech

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1989

💰 Private Equity Round on 2022-04

Miratech helps visionaries to change the world. We are a global IT services and consulting company that brings together global enterprise innovation and start-up innovation. Today we support digital transformation for the largest enterprises on the planet.

📋 Description

• Design, develop, and maintain IVR applications based on business and technical requirements • Integrate IVR solutions with key internal services • Monitor IVR systems and implement operational improvements to enhance customer experience • Troubleshoot and resolve issues within the voice contact center and IVR environments • Collaborate with project managers to ensure the timely and high-quality delivery of solutions • Work independently while supporting a regional business unit aligned with global objectives • Participate in forward-looking initiatives to improve call steering and IVR architecture • Communicate technical concepts clearly to both technical and non-technical stakeholders

🎯 Requirements

• 7+ years of software development experience • Proficiency in Java EE and Spring Boot / Spring Core • Solid knowledge of Object-Oriented Design (OOD), Object-Oriented Programming (OOP), and design patterns • Hands-on experience with cloud platform engineering, preferably AWS • Experience working with SQL for application configuration and data-driven logic • Strong troubleshooting and analytical skills • Effective communication and presentation skills • Ability to work independently in a fast-paced, global environment

🏖️ Benefits

• Health insurance • Competitive pay and benefits package • Relocation program • ForeverRemote work culture • Professional development opportunities • Welcoming multicultural environment • Social sustainability values