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Manager, SDOH

Job not on LinkedIn

🔥 1 minute ago

🎸 Tennessee – Remote

infoinfo

💵 $88.9k - $115.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

Where this job comes from

Posted on Monogram Health's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of Monogram Health

Monogram Health

1001 - 5000 employees

Founded 2019

💼 Consulting

🛡️ Insurance

📦 Logistics

Consulting • Insurance • Logistics

Monogram Health is a leading multispecialty provider that delivers in-home, evidence-based care and benefit management for patients with complex, multiple chronic conditions, with a strong focus on chronic kidney disease and related metabolic, cardiovascular, pulmonary, and behavioral health needs. The company coordinates multispecialty clinical teams (nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care), provides 24/7 home-based support including home dialysis and medication management, and partners with payers and physician groups to improve outcomes, reduce hospitalizations, and lower costs.

📋 Description

• Lead Monogram Health’s Care Navigation function and Social Determinants of Health initiatives • Manage, coach, and develop a team of Care Navigators • Establish productivity, quality, engagement, and documentation expectations • Conduct performance reviews, audits, coaching sessions, and career development planning • Monitor caseloads and resource allocation for timely patient outreach and follow-up • Ensure consistent execution of Care Navigator workflows, policies, and best practices • Serve as an escalation point for complex patient needs, resource barriers, and challenging social situations • Partner with Talent Acquisition and Operations leaders on hiring, onboarding, and workforce planning • Oversee outreach, engagement, education, and resource coordination activities • Ensure accurate screening and documentation of social determinants of health needs • Monitor referrals and follow-up to improve successful resource connections • Develop processes to increase patient participation and reduce engagement barriers • Ensure culturally responsive, person-centered support aligned with Monogram’s care model • Evaluate navigator effectiveness through patient outcomes, engagement rates, and quality metrics • Lead efforts to identify and address social barriers affecting health outcomes • Monitor SDoH screening, referral management, and closed-loop referral processes • Analyze trends in food insecurity, housing instability, transportation barriers, financial hardship, utility assistance, social isolation, healthcare access, and health literacy • Develop strategies to improve resource utilization and social needs resolution • Collaborate with market and clinical leadership on health equity initiatives

🎯 Requirements

• Bachelor’s degree in Social Work, Healthcare Administration, Public Health, or related field • Master’s degree preferred • Minimum of three (3) years of experience in social services, care management, population health, or healthcare operations • Experience managing teams and driving operational performance to improve team performance, patient engagement, and patient outcomes • Demonstrated communication and relationship building skills • Comfort working with diverse populations and complex social needs • Ability to manage multiple priorities in a fast-paced environment • Proficient in EHR/EMR software, Microsoft Office Suite, and data analysis • Experience working with Medicaid, Medicare, or value-based care populations preferred

🏖️ Benefits

• Medical, dental, and vision insurance • Employee assistance program • Employer-paid and voluntary life insurance • Disability insurance • Health and flexible spending accounts • Competitive compensation • 401k with employer match • Financial wellness resources • 20 PTO days • 7 paid holidays • 1 floating day • Paid parental leave • Work life assistance resources • Physical wellness perks • Mental health support • Employee referral program • BenefitHub employee discounts

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