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Manager, Software Engineering

Job not on LinkedIn

🔥 1 minute ago

⛷️ Utah – Remote

infoinfo

💵 $170k - $190k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👮‍♀️ Software Engineering Manager

Where this job comes from

Posted on NetDocuments's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of NetDocuments

NetDocuments

201 - 500 employees

Founded 1998

🤝 B2B

⚖️ Legal

☁️ SaaS

B2B • Legal • SaaS

NetDocuments is a leading cloud-based document management platform designed specifically for legal professionals. The platform enhances productivity by providing tools for document organization, collaboration, and automation, while ensuring high levels of security and compliance. With features like AI-driven apps, real-time messaging, and seamless integrations with applications like Microsoft 365 and DocuSign, NetDocuments empowers law firms and corporate legal teams to streamline their operations and effectively manage their documents.

📋 Description

• Lead a team responsible for building and delivering shared AI capabilities across the NetDocuments legal document management platform. • Drive planning and execution of engineering initiatives to ensure predictable delivery of high-quality AI capabilities. • Partner with Product and Architecture to translate customer needs and emerging AI technologies into scalable, secure solutions. • Balance feature development with system reliability, performance, cost efficiency, and operational excellence. • Identify technical risks, dependencies, and tradeoffs and communicate recommendations to leadership and stakeholders. • Guide architectural decisions, technical direction, and implementation strategies for AI-powered solutions. • Evaluate AI model selection and tradeoffs involving response quality, latency, scalability, and cost. • Guide prompt engineering and retrieval-augmented generation (RAG) approaches. • Establish AI evaluation, testing, monitoring, and regression-testing practices. • Ensure AI capabilities meet enterprise standards for security, privacy, compliance, and reliability. • Leverage C#/.NET, microservices, containerization, and AWS or Azure knowledge to evaluate designs and remove blockers. • Lead, coach, and develop software engineers; support performance, career growth, and technical development. • Drive hiring and talent development efforts and encourage modern engineering practices and AI-assisted development tools. • Partner with Product, Design, Architecture, and AI engineering teams to align priorities and platform capabilities. • Communicate engineering progress, technical decisions, risks, and tradeoffs to stakeholders and senior leadership. • Translate complex technical concepts into clear business outcomes and recommendations.

🎯 Requirements

• 6+ years of professional software engineering experience, including 2+ years managing engineering teams. • Experience delivering production-grade AI or LLM-powered features within an enterprise SaaS environment. • Strong understanding of large language models (LLMs), including prompt engineering, retrieval-augmented generation (RAG), context limitations, latency, cost considerations, and common failure modes. • Familiarity with AI evaluation methodologies, retrieval systems, and approaches for measuring model accuracy, reliability, and performance. • Understanding of AI agent architectures, tool-calling patterns, and emerging integration standards such as Model Context Protocol (MCP). • Strong technical foundation in modern software engineering, including distributed systems, microservices, and cloud-native architectures. • Experience with cloud platforms such as AWS or Azure and modern engineering practices including CI/CD, containerization, and observability. • Working knowledge of C#/.NET or similar backend development technologies, with the ability to evaluate technical designs and guide engineering decisions. • Demonstrated ability to lead engineering teams, manage competing priorities, and deliver complex technical initiatives. • Strong communication, collaboration, and stakeholder management skills, with the ability to influence technical and business decisions. • Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience. • Experience developing AI-powered solutions within legal technology, document management, or other regulated industries. • Experience building and scaling document AI capabilities, including intelligent document processing and retrieval systems. • Experience evaluating and managing AI model providers, including performance, cost optimization, and vendor selection. • Familiarity with model customization techniques such as fine-tuning and the ability to evaluate their business and technical value. • Experience leading teams responsible for shared AI services or platform capabilities used across multiple products. • Proven success building high-performing engineering teams that consistently deliver impactful software. • Advanced degree in Computer Science, Engineering, or a related field.

🏖️ Benefits

• 90% healthcare premiums company covered • HSA company contribution • 401(k) match at 4% with immediate vesting • Flexible PTO (typically 3 to 4 weeks a year) • 10 paid holidays • Monthly contributions for life activities & wellness • Access to LinkedIn Learning with monthly dedicated time to explore • Connection, access, and mentorship from exceptional leaders • Growing company with opportunities for advancement • Authenticity and accountability from leadership

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