Manager, Solutions Consulting

🔥 0 minutes ago

🐊 Florida, Illinois, +2 more states – Remote

🐊 Florida – Remote 🌽 Illinois – Remote 🗽 New York – Remote 🔔 Pennsylvania – Remote

💵 $226k - $283k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💻 Solutions Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

New Relic

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2008

🏢 Enterprise

☁️ SaaS

🔒 Cybersecurity

Enterprise • SaaS • Cybersecurity

New Relic is a comprehensive monitoring and observability platform designed to help organizations understand and optimize the performance of their applications and infrastructure. It provides a range of tools for application performance monitoring (APM), infrastructure monitoring, and data insights, enabling users to track performance metrics, detect anomalies, and enhance user experience across various technology stacks. With features like AI monitoring, mobile app monitoring, and vulnerability management, New Relic empowers businesses to improve operational efficiency and maintain system robustness.

📋 Description

• Lead the development and growth of Solutions Consulting teams • Manage teams delivering services that improve time to value for net-new customers • Focus on product adoption, customer satisfaction, and business goals • Coach account teams on opportunity qualification, Proof of Value presentations, RFP responses, and business justification in a presales capacity • Provide internal and external thought leadership on observability and business transformation • Escalate and resolve account issues using Technical Support, Sales, Engineering, and other resources • Maintain and expand knowledge of New Relic-supported technologies and their business applications • Partner closely with sales leaders and teams to engage prospective and existing customer stakeholders • Develop and evolve the regional Solutions Consulting organization • Drive revenue growth across new-logo customers • Collaborate with Account Executives and Technical Success Managers to maximize customer value

🎯 Requirements

• 10+ years of direct customer-facing Solution Consulting or Sales Engineering experience • Proven track record of driving customer ARR growth, ideally with a new logo/acquisition focus • Experience building and managing Solutions Consultants, Technical Account Managers, Technical shared services, Technical Customer Success, and/or Professional Services teams • Technical and SaaS experience • Ability to speak to technical customers in their language • Ability to create and execute sales strategies and support delivery models aligned with customer segments and growth projections • Track record of developing and mentoring talent and building and motivating teams • Effective collaboration skills for cross-functional initiatives • Empathy, humility, and listening skills • Strong relevant work experience, preferably with a SaaS software provider or professional IT services company • Deep understanding of value drivers in recurring revenue business models • Ability to learn and adapt quickly in a high-growth, dynamic environment • Bachelor’s Degree or equivalent • Visa sponsorship is not available • Must complete employment eligibility verification • Criminal background check required • May need to pass an export compliance assessment • 2+ years of direct management experience is ideal but not required

🏖️ Benefits

• Healthcare • Dental insurance • Vision insurance • Parental leave and planning • Mental health benefits • 401(k) plan and match • Flex time-off • 11 paid holidays • Volunteer time off • Other competitive benefits • Flexible workforce model allowing fully office-based, fully remote, or hybrid workplaces