Senior Quality Assurance Associate – Supplier Quality

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Nutrafol

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

🍽️ Food & Beverage

💼 Consulting

💰 $35M Series B on 2019-04

Healthcare • Food & Beverage • Consulting

Nutrafol is a leading provider of hair growth supplements, known for its dermatologist-recommended, science-backed approach to whole-body wellness and hair health. Their diverse range of products is clinically tested and formulated to meet the needs of both men and women across different age groups and lifestyle choices, including options for those experiencing postpartum and menopausal changes. Nutrafol's offerings target key root causes of hair thinning, such as stress, hormones, and nutrition, with formulas that focus on comprehensive hair wellness. They emphasize the importance of understanding individual bio-specific needs and offer a personalized growth plan advisor through naturopathic doctors, ensuring visible results and overall wellness benefits.

📋 Description

• Execute day-to-day quality assurance activities to ensure dietary supplement QA GMP compliance • Log and investigate supplier-related Nonconformances (NCRs), conduct trend analysis and root cause investigations, coordinate CAPAs, follow up, and ensure timely closure of quality actions • Maintain supplier qualification records and documentation in the Veeva QMS Supplier Management module • Assist with supplier onboarding, qualification, periodic reviews, and requalification • Generate quarterly supplier scorecards and track supplier quality metrics and performance trends • Support continuous improvement initiatives for supplier quality and compliance • Schedule and track supplier audits • Document audit findings in Veeva QMS, issue SCARs, monitor corrective actions, verify effectiveness, and ensure closure • Collaborate with Supply Chain, Regulatory Affairs, Formulation, Product Development, and Operations teams • Update documentation in Veeva QualityOne • Support the Change Control program • Trend data and create monthly and quarterly KPI reports • Partner with internal and external companies to meet QA deadlines and ensure end-to-end quality and regulatory compliance • Assist with additional quality projects and tasks

🎯 Requirements

• Bachelor’s degree in quality assurance, biology, chemistry, medical sciences, pharmacology, etc., or an equivalent combination of education and experience sufficient to perform the job • 3+ years of direct US dietary supplement/food quality experience • Knowledge and experience with FDA and applicable laws and regulations, as well as cGMP standards • Experience with Root Cause Analysis tools for NCR investigations and CAPA effectiveness • Hands-on experience executing QA GMP compliance for a broad portfolio of dietary supplements or related products • Applied technical knowledge to ensure GMP standards throughout the product life cycle • Ability to prioritize and execute multiple projects collaboratively and independently in an agile environment • Ability to communicate and collaborate effectively with internal and external audiences • Strong analytical, organizational, and critical-thinking skills • Preferred: 1–3+ years of professional work experience in a manufacturing or production facility

🏖️ Benefits

• Fully remote work experience • Comprehensive medical, dental, and vision package, including FSA program • 401K with employer match • Quarterly Bonus Program • Flexible PTO • Two company-wide wellness breaks every day • Free lunch on us every Tuesday and Thursday via Seamless/Grubhub • Monthly wellness stipend • Monthly internet stipend • Monthly cell phone stipend • Annual learning & development stipend • Free meditation app membership (Headspace) • Free Nutrafol subscription • Pet insurance discounts and benefits