Service Reliability Engineer

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $168k - $333.5k / year

⏰ Full Time

🟠 Senior

🔴 Lead

⛑ DevOps & Site Reliability Engineer (SRE)

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NVIDIA

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1993

🏥 Healthcare

🏭 Manufacturing

🤖 Artificial Intelligence

Healthcare • Manufacturing • Artificial Intelligence

NVIDIA is a leading technology company specializing in accelerated computing and artificial intelligence. NVIDIA pioneers advancements in graphical processing units (GPUs), cloud computing, data centers, and virtual reality, with a focus on gaming, automotive, healthcare, and robotics industries. The company's innovations, such as NVIDIA Omniverse, transform traditional digital processes by enabling high-fidelity simulations and rendering tasks. Their applications span various industries, from autonomous vehicles using NVIDIA DRIVE to healthcare solutions with NVIDIA Clara, and AI-driven analytics and workflows.

📋 Description

• Operate within a 24/7 follow-the-sun support model across multiple continents • Manage a 4-day, 10-hour schedule, including either Saturday or Sunday, with flexible early or late shifts • Monitor and manage extensive production GPU and Kubernetes environments • Detect, prevent, and respond to incidents proactively • Analyze logs, metrics, and system behavior to diagnose issues and implement resolutions • Develop predictive automated support routines • Improve automation through auto-healing and automated break-fix solutions • Perform systems administration, network administration, and security monitoring • Coordinate with domain experts and service owners to resolve complex issues • Continuously improve service quality and operational processes based on incident feedback • Coordinate effectively across teams during incident resolution • Deliver customer-focused support throughout client interactions

🎯 Requirements

• Advanced hands-on experience with Kubernetes, SLURM, and large-scale cluster management • Familiarity with GPU hardware and high-performance computing environments • Proficiency with Grafana, OpenTelemetry, PagerDuty, and JIRA • Experience with AWS, Azure, GCP, or OCI is a plus; strong preference for on-prem expertise • Ability to work effectively with multifunctional teams • 8+ years of experience coordinating large-scale production systems • More than 3 years of experience in high-availability Internet, Cloud, or Data Center settings • BS in Computer Science, Engineering, Physics, Mathematics, or equivalent experience • Expert-level Linux system administration • Automation using Ansible and/or Python • Strong expertise in shell scripting, DNS, DHCP, storage systems, and core networking • Proven experience maintaining large-scale bare-metal infrastructure • Excellent partnership, documentation, and mentoring skills • Experience with scripting languages, particularly Python • Experience running virtual machines under community-supported or commercial hypervisors • Knowledge of application containers and container orchestration systems • Basic understanding of Git • Ability to master and maintain complicated environments

🏖️ Benefits

• Equity • Benefits