Vendor Payroll Manager

🔥 4 minutes ago

🌵 Arizona – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🧾 Payroll

👻 Ghost score 10%

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Logo of Openforce

Openforce

51 - 200 employees

Founded 2001

🛡️ Insurance

💼 Consulting

📦 Logistics

Insurance • Consulting • Logistics

Openforce is a SaaS company that provides an AI-driven contractor management platform and embedded, on-demand insurance solutions for contracting companies and independent contractors. It streamlines onboarding, compliance, contract and settlement management, and insurance facilitation to help businesses scale faster while reducing operational costs and compliance risk. Openforce also offers business tools and support that help independent contractors operate as small business owners and access necessary insurance coverages.

📋 Description

• Lead the day-to-day operations of the Settlement Team and serve as the escalation point for client settlement issues • Monitor client settlement submissions and ensure timely processing • Review processed settlements and newly configured deductions for quality, identify root causes of errors, and implement fixes • Lead improvements to outdated or inefficient settlement processes • Ensure smooth handoff from Implementation to the Settlement Team after client enrollment and onboarding • Build relationships with Client Services, Strategic Account Management, Accounting, Product, and Engineering • Partner with Strategic Account Managers on client requests and proactive updates • Align with client payroll and accounting staff on settlement processes, timing, and reporting • Research and answer client questions about payroll practices • Oversee accounts receivable invoicing for settlement activity and lead collection efforts • Prepare and analyze weekly, monthly, quarterly, and annual settlement reports • Represent the Settlement Team in leadership meetings and meet occasionally with executives • Train new team members, contribute to the knowledge base, and encourage its use • Continue building product, industry, and systems knowledge

🎯 Requirements

• Bachelor’s degree or equivalent experience • 3+ years of front-line management experience leading teams of 5 or more • 2+ years of software account management experience • Knowledge of accounts receivable processes and customer service principles • Intermediate proficiency in MS Office (Outlook, Word, Excel) • Clear communication • Active listening • Problem solving • Customer focus • Quality focus • Team leadership • Accountability

🏖️ Benefits

• Medical, dental, and vision coverage • 401(k) with company match • Paid vacation and holidays • Ongoing training and career development

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