Payroll Services Supervisor

🔥 16 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧾 Payroll

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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OneSource Virtual

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2008

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 Series B on 2015-06

Consulting • Healthcare • Logistics

OneSource Virtual is a leading provider of business process as a service (BPaaS) solutions tailored for Workday customers. They specialize in automating administrative tasks related to payroll, benefits administration, and finance & accounting services. With a strong focus on accuracy and proactive support, OneSource Virtual helps organizations maximize their Workday investment, enabling them to reclaim internal resources and streamline processes through expert services and innovative technology.

📋 Description

• Supervise and support a team of payroll employees processing customer payrolls on the Workday platform • Serve as the first point of escalation for payroll processing issues, discrepancies, and customer inquiries • Review and audit payroll runs for accuracy, compliance, and customer-specific requirements • Monitor daily team workload and task distribution, adjusting priorities to meet deadlines and SLAs • Provide real-time coaching and feedback to payroll employees • Track and report individual and team performance metrics • Support onboarding and training of new payroll specialists • Partner with the Manager or Senior Manager to implement process improvements • Maintain knowledge of federal, state, and local payroll regulations and communicate changes to the team • Assist with customer communication related to payroll questions, tax matters, and reporting • Ensure adherence to OSV policies, SOC audit controls, and data security standards

🎯 Requirements

• High School Diploma or equivalent • 5+ years of Payroll/Tax experience, with at least 1 year in a lead or supervisory capacity • Solid understanding of payroll compliance, tax regulations, and multi-state payroll processing • Demonstrated ability to prioritize workload and meet deadlines in a high-volume, deadline-driven environment • Strong attention to detail with a commitment to accuracy and quality • Excellent communication and interpersonal skills; comfortable coaching peers and interfacing with customers • Proficiency in Microsoft Suite • Experience with Workday Payroll preferred • Familiarity with other HCM platforms preferred • FPC (Fundamental Payroll Certification) or CPP (Certified Payroll Professional) designation preferred

🏖️ Benefits

• Values-based culture • Upward mobility • Professional development opportunities • Opportunities to learn and share ideas • Creative collaboration opportunities