Payroll Assistant

🔥 5 minutes ago

🏄 California – Remote

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💵 $20 - $25 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧾 Payroll

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of Vituity

Vituity

1001 - 5000 employees

Founded 1975

🏥 Healthcare

🤝 B2B

Healthcare • B2B

Vituity is a physician-owned and -led partnership focused on acute care services and clinical operations. The organization positions itself as a leader in acute care innovation and is committed to transforming healthcare with a patient-first approach, uniting clinicians and employees across backgrounds to serve hospitals and patients. The provided text emphasizes clinical leadership, career opportunities, and organizational priorities like privacy and fraud awareness.

📋 Description

• Receive and assess categorization of payroll team tickets via Vituity ticketing systems • Perform inquiry triage using tier zero materials and escalate to tier one support • Route non-tier zero support to appropriate team members • Perform password resets for payroll and timekeeping systems after verifying caller identity • Answer payroll phone lines and provide tier zero support or escalation • Monitor inbound and outbound payroll and timekeeping interface results for errors and escalate issues • Alert team members when tier zero resources require updates • Monitor the combined inbox and distribute pertinent information • Assist with cross-functional payroll data requests while ensuring proper formatting and PII-release policy compliance • Maintain the team calendar for recurring payroll and timekeeping tasks • Provide frontline support for employment verification requests • Perform data entry and imports into payroll and timekeeping systems • Participate in internal and external payroll and timekeeping projects • Take meeting minutes, track action items, and follow up on progress • Report project timeline issues, overlaps, and concerns to department leaders

🎯 Requirements

• High School Diploma required • Minimum 2 years working in customer service, project management, or administrative role required • Experience working in large company payroll function preferred • Good PC skills, including proficiency in Microsoft Office and good working knowledge of Microsoft Excel • Demonstrated self-learner who can work with minimal supervision • Excellent customer service and detail oriented • Ability to multitask and work well under pressure • Ability to maintain confidentiality

🏖️ Benefits

• Monthly wellness events and programs such as yoga, HIIT classes, and more • Trainings to help support and advance your professional growth • Team building activities such as virtual scavenger hunts and holiday celebrations • Flexible work hours • Opportunities to attend Vituity community events • Superior health plan options • Dental, Vision, HSA/FSA, Life and AD&D coverage, and more • Top Tier 401(k) retirement savings plans with a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions (eligible January following 18 months of service) • Generous paid time off starting 3-4 weeks’ annually • Student Loan Refinancing Discounts • Professional and Career Development Program • EAP and travel assistance included • Wellness program • Annual corporate Success Sharing bonus program based on company performance

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