Epic Systems Analyst – IP Orders

🔥 43 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟢 Junior

⚙️ Systems Engineer

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OhioHealth

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1891

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

OhioHealth is a not-for-profit healthcare system headquartered in Columbus, Ohio, dedicated to providing exceptional patient care and a wide range of medical services. With facilities spread across multiple locations, OhioHealth offers comprehensive healthcare services including cancer care, maternity, midlife clinics for women, virtual health appointments, and specialized care for transgender and LGBTQ patients. They also focus on patient education with health and wellness classes, support groups, and health quizzes. OhioHealth is committed to improving community health through various community relations and health initiatives. They provide resources such as price transparency, financial assistance, and patient rights information to enhance the healthcare experience for all patients.

📋 Description

• The Systems Analyst Epic supports the design, build, testing, training, deployment, and ongoing support of Epic applications to optimize clinical and operational workflows. • Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. • Create and maintain specifications, decision logs, and design documents for clear traceability and change control. • Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. • Support small projects and enhancements related to system implementations and upgrades under the guidance of senior team members. • Create and maintain documentation for system configurations, workflows, and support procedures, following team standards. • Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. • Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. • Coordinate release management, environment moves, and downtime procedures for upgrades and patches. • Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. • Manage service requests and incidents in a timely manner; meet SLAs through effective triage, documentation, and root-cause analysis with guidance as needed. • Collaborate with IT and operational teams to understand cross-application impacts and support integrated workflows (e.g., Epic and third-party applications). • Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. • Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. • Ensure data integrity and metric definitions are consistent across modules and stakeholders. • Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. • Embed privacy/security controls, including sensitive record handling and audit trails. • Contribute to ITIL-aligned incident, problem, change, and configuration management processes. • Support the design and delivery of role-based training aligned with operational workflows and organizational standards. • Support maintenance and updates to the CareConnect curriculum in partnership with training leadership. • Help ensure curriculum accuracy and consistency by following established build and validation processes.

🎯 Requirements

• Bachelor's Degree in computer science, Information Technology, Healthcare Administration, or related field • Minimum of 1-3 years of experience in system/application analysis, support, or related IT experience (healthcare environment preferred) • In lieu of degree, 5+ years of experience in system/application analysis, support, or related IT experience (healthcare environment preferred) • Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience) • Strong requirements gathering, workflow design, and testing skills • Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies • Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation • Demonstrated ability to support small to medium initiatives and collaborate effectively with cross-functional teams • Epic Training Environment Build certification/proficiency (or ability to obtain within required timeframe) and 1+ year of training environment build or application support experience. • Epic Principal Trainer certification(s) preferred (or ability to obtain within the required timeframe) • Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity) preferred • 1+ year of Epic build/configuration experience preferred (or demonstrated ability to learn and apply build standards quickly) • Exposure to system integration concepts (e.g., HL7, FHIR) and interface testing is preferred • Exposure to reporting and data concepts (e.g., Clarity/Caboodle, SlicerDicer, Reporting Workbench, Radar) is preferred • Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules).

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options