Senior IT Technical Analyst

🔥 1 minute ago

🧀 Wisconsin – Remote

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💵 $92.6k - $154.4k / year

⏰ Full Time

🟠 Senior

📞 Support Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Oshkosh Corporation

Oshkosh Corporation

10,000+ employees

Founded 1917

🏗️ Construction

🎖️ Defense

🚀 Aerospace

Construction • Defense • Aerospace

Oshkosh Corporation is a leading innovator of purpose-built vehicles and equipment. The company focuses on maximizing performance and reducing environmental impact through electric vehicles and intelligent products that leverage data and analytics for efficiency. Oshkosh is committed to autonomy and active safety, helping to keep operators safe and operations efficient. With advanced analytics, Oshkosh identifies business opportunities and enhances customer service. Through digital manufacturing, the company revolutionizes production and shortens time to market, thereby enabling high performance in challenging terrains. Oshkosh Corporation is also dedicated to its impact on communities, emphasizing sustainability, philanthropy, and volunteering. It aims to empower users, support team members, and build a world that prioritizes people, all while advancing industries through relentless innovation.

📋 Description

• Administer, configure, and support JD Edwards EnterpriseOne CNC environments • Manage system architecture, security, performance tuning, and lifecycle management • Serve as a role model in customer and IT colleague communication • Use ITIL methodology and ticketing systems to manage incidents, changes, problems, and service requests • Install, configure, and maintain JDE environments, including ESUs, ASUs, Tools Releases, and application upgrades • Manage package builds, deployments, security administration, and environment refreshes • Partner with developers, business analysts, stakeholders, infrastructure, database, and network teams • Perform system monitoring, troubleshooting, and performance tuning across web, enterprise, and database servers • Maintain integrations including AIS, Orchestrator Studio, BSSV, and interoperability frameworks • Develop documentation, standards, and best practices for JDE CNC processes • Ensure high availability, disaster recovery, and backup strategies are in place and tested • Support JDE security, user roles, and environment controls • Lead upgrades, migrations, cloud initiatives, and environment redesigns • Serve as subject matter expert and support escalations and complex issue resolution • Mentor team members on JDE CNC best practices • Partner with vendors and Oracle support on issue resolution, patching strategies, and system improvements • Participate in capacity planning and the long-term strategic roadmap for JDE environments

🎯 Requirements

• Five (5) or more years of experience in the field or in a related area • Experience with JDE architecture, package management, security, server management, troubleshooting, performance tuning, integrations, and system lifecycle management • Strong skills in documentation, communication, stakeholder alignment, problem solving, and cross-team collaboration • Bachelor's degree in Information Technology or related field • Strong time-management and prioritization skills, able to multi-task and prioritize competing requirements and meet deadlines • Ability to work in a fast-paced environment where requirements are constantly changing • Experience and proficiency with web-based software applications including Microsoft Office Word, Excel, PowerPoint, and SharePoint • Ability to cover night, weekend, and holiday shifts when required • Applicants for certain positions may need to be U.S. Persons under ITAR/EAR regulations

🏖️ Benefits

• Competitive total rewards package • People-first culture • Opportunities to support team member growth and success • Reasonable accommodation for applicants with disabilities

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