Senior Benefits Specialist

🔥 18 hours ago

🇺🇸 United States – Remote

💵 $60k - $80k / year

⏰ Full Time

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

🦅 H1B Visa Sponsor

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Logo of Pax8

Pax8

1001 - 5000 employees

🏪 Marketplace

🤝 B2B

☁️ SaaS

💰 $50M Debt Financing - Pax8 on 2023-09

Marketplace • B2B • SaaS

Pax8 is a cloud commerce marketplace and platform that helps managed service providers (MSPs) and small businesses discover, purchase, provision, and manage cloud solutions. It combines a vendor marketplace, subscription and billing management, security offerings, training (Academy), and professional services to enable partners to scale, sell smarter, and protect their customers.

📋 Description

• Manage health, wellbeing, retirement, life, disability, and voluntary benefit programs across the United States and Canada • Guide employees through benefit elections, life events, eligibility changes, and benefit transitions • Serve as a trusted point of contact for employee questions • Coordinate family, medical, disability, parental, accommodation-related, and statutory leave programs • Partner with employees, vendors, and internal stakeholders throughout the leave lifecycle • Manage leave documentation, communications, and related benefit changes accurately and compliantly • Contribute to annual enrollment, employee education, and benefits communications • Monitor data accuracy across systems and vendor platforms • Maintain reporting, documentation, and operational processes • Perform audits and reconciliations for eligibility, enrollments, deductions, and vendor records • Investigate and resolve discrepancies with Payroll, HR Operations, and external providers • Collaborate with benefits and leave administration vendors • Support invoice reviews and administrative processes • Maintain employee resources, FAQs, articles, and process documentation • Develop communications about benefits and operational updates • Promote self-service tools and employee enablement resources • Identify process improvements and support initiatives that improve employee experience and operational effectiveness

🎯 Requirements

• Demonstrated expertise administering employee benefit programs and leave management processes • Strong knowledge of U.S. benefits regulations and employee leave requirements • Exposure to Canadian benefits administration is highly valued • Working knowledge of employee benefits compliance requirements and relevant employment regulations • Experience working with Workday or a comparable human resources information system • Strong analytical skills with the ability to investigate issues and identify practical solutions • Advanced attention to detail and commitment to data accuracy • Proficiency using spreadsheets and reporting tools for audits, reconciliations, and analysis • Outstanding customer service skills and the ability to handle sensitive matters with discretion • Strong organizational skills with the ability to balance multiple priorities in a fast-paced environment • Excellent written and verbal communication abilities • Valid right to work in United States • Successful candidates must complete pre-employment checks, including ID verification, references, and qualification checks

🏖️ Benefits

• Annual performance bonus opportunities • Equity participation through company stock programs • Comprehensive healthcare coverage • Retirement savings programs • Paid time off and company holidays • Learning and development opportunities • LinkedIn Learning access • Wellbeing resources and coaching support • Employee recognition programs • Collaborative and inclusive company culture • Team events and celebrations • 401(k) with Company Match • Medical, Dental & Vision Coverage • Employee Assistance Program (EAP) • Employer-Paid Life, AD&D, Short-Term Disability & Long-Term Disability Insurance • Flexible Open PTO • Paid Sick Leave • Paid Parental Leave • RTD EcoPass (eligible Colorado-based employees) • Internal development hub • Learning & Development trainers • AI-powered tools, mentors, and cross-continent collaboration

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