Manager, HR

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $96.2k - $137.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

👻 Ghost score 0%

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Logo of Paylocity

Paylocity

5001 - 10000 employees

Founded 1997

👥 HR Tech

☁️ SaaS

🤝 B2B

💰 $10M Venture Round - Paylocity on 2008-05

HR Tech • SaaS • B2B

Paylocity is a provider of cloud-based payroll and human capital management software for businesses of all sizes. Its platform includes payroll, HR, time & labor, benefits administration, talent management (recruiting, onboarding, performance, learning), employee experience tools and AI-driven features, and it serves small businesses through enterprises as well as partners such as accountants, brokers, and tech partners.

📋 Description

• Lead, coach, and performance-manage a team of Client HR Partners • Conduct regular 1:1s, case reviews, and skill-based coaching • Identify skills gaps and training needs through trend analyses • Support hiring, onboarding, and ramp-up of new Client HR Partners • Provide guidance and quality oversight on employee relations cases, including performance management, corrective action, investigations, and terminations • Serve as an escalation point for high-risk or complex HR matters • Ensure documentation, legal and compliance alignment, and adherence to the Elevate services model • Drive consistent, high-quality service delivery that supports client satisfaction, retention, revenue growth, and employee satisfaction • Provide HR recommendations aligned with client culture, business objectives, compliance obligations, and advisory boundaries • Maintain hands-on Client HR Partner responsibilities for select client groups as needed • Identify client-risk trends, recurring issues, and policy gaps; develop mitigation or education strategies • Partner with Elevate Services and Client Services leadership • Balance HR case volume and complexity across the team to meet service expectations and SLAs • Review HR service quality metrics to guide coaching and process improvements • Provide feedback on system enhancements, workflows, and operational needs • Foster accountability, psychological safety, continuous learning, and ethical HR decision-making

🎯 Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field required • Active HR certification (PHR, SPHR, SHMP-CP, or SHRM-SCP) required • 5+ years of progressive HR experience, including employee relations, compliance, and policy development • 2+ years of people leadership experience, preferably leading HR professionals • Strong working knowledge of multi-state employment laws and HR risk management • Experience in a managed services, PEO, ASO, or outsourced HR environment preferred • Demonstrated success coaching HR professionals in consultative and client-facing roles • Experience partnering cross-functionally with payroll, benefits, legal, and operations teams • Ability to exercise sound judgment and manage escalations in complex or sensitive situations • Data literacy and ability to translate insights into actionable recommendations • Ability to manage competing priorities in a fast-paced environment • Ability to sit for extended periods, typically 7–8 hours a day • Ability to operate a computer, use phone systems, type, and use multiple software programs simultaneously • Ability to travel to client sites up to 50%

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • 401(k) match • Career development • Annual bonus • Restricted stock unit grant • Flexible remote work from home or location of record within the U.S. • Reasonable accommodations for applicants and employees with disabilities

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