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Account Manager

Job not on LinkedIn

🔥 13 hours ago

🤠 Texas – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on Percepto's careers page, not through a job board

First seen by Remote Rocketship 13 hours ago

Still open on Percepto's site. Checked 40 minutes ago.

Logo of Percepto

Percepto

51 - 200 employees

🏭 Manufacturing

Manufacturing

Percepto is the leading autonomous inspection and monitoring solution provider, revolutionizing how enterprises monitor and inspect their critical infrastructure and assets. Their solution combines Percepto AIM software and Percepto Air drones with regulatory approvals to empower organizations to optimize performance, safety, and sustainability. Percepto offers autonomous data collection with their market-leading drone-in-a-box solution, powered by Percepto AIM software, which transforms complex data into actionable insights through automated data management and AI-driven analysis, optimizing operational efficiency. With remote operations enabling large-scale deployment, Percepto supports Fortune 500 organizations globally.

📋 Description

• Own the day-to-day relationship, retention, and QBR/EBR cadence for a book of smaller customer accounts • Support the account's AE on expansion • Keep every account in the book flat or growing in ARR through the year • Schedule and complete a QBR each quarter and an EBR twice a year for every account • Serve as the customer's first point of contact and coordinate Support & Ops to meet SLAs • Identify expansion signals such as new sites, use cases, drones, and AIM, and involve the account's AE • Keep account plans, health scores, and activity current in HubSpot • Take on new smaller customers as they pass the AE's first 90 days • Achieve success through account growth, QBR/EBR completion, and the company new-ARR goal under an MBO-based plan with no commission

🎯 Requirements

• 3+ years in account management or customer success for B2B technology • Strong organizer who can run a recurring meeting cadence across several accounts • Clear communicator with operations and site-level customer teams • Experience in energy, utilities or industrial markets preferred

🏖️ Benefits

• Medical, dental, and vision with company premium allowance • Health Reimbursement & Savings Accounts • 401(K) Plan • Paid Time Off • Career growth and opportunity • Great team and supportive environment

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