
1001 - 5000 employees
💼 Consulting
📦 Logistics
🏭 Manufacturing
Consulting • Logistics • Manufacturing
QTS Data Centers is a leading provider of data center solutions, with a footprint of over 9 million square feet of mega scale data center space across North America. The company offers hyperscale and hybrid colocation services, utilizing a software-defined technology platform to deliver secure and compliant infrastructure solutions, robust connectivity, and premium customer service to various clients, including 1,100 hyperscale technology companies, enterprises, and government entities.
🔥 6 minutes ago
Where this job comes from
Posted on QTS Data Centers's careers page, not through a job board
First seen by Remote Rocketship 6 minutes ago

1001 - 5000 employees
💼 Consulting
📦 Logistics
🏭 Manufacturing
Consulting • Logistics • Manufacturing
QTS Data Centers is a leading provider of data center solutions, with a footprint of over 9 million square feet of mega scale data center space across North America. The company offers hyperscale and hybrid colocation services, utilizing a software-defined technology platform to deliver secure and compliant infrastructure solutions, robust connectivity, and premium customer service to various clients, including 1,100 hyperscale technology companies, enterprises, and government entities.
• Deploy, configure, troubleshoot, and ensure continuity of client and QTS physical and virtualized infrastructures and operating systems • Develop and maintain knowledge of assigned tasks, functional areas, and projects • Deploy and support VMware ESXi and similar technologies on various hardware platforms • Deploy, monitor, diagnose, and troubleshoot Windows and Linux platforms using diagnostic, command, utility, and monitoring tools • Optimize systems and processes • Conduct project scoping with stakeholder groups for moderately complex projects • Plan and execute scheduled system maintenance, hardware and software upgrades, and application patching • Plan and execute capacity monitoring and management • Plan and execute functional test planning and testing • Create procedures to prevent or reduce outage severity • Analyze system performance and identify improvement opportunities • Create and update infrastructure documentation, technical diagrams, and workbooks • Write, update, or review Change Requests, MOPs, and similar documentation • Manage escalated tickets to ensure SLA compliance and customer satisfaction • Provide operational support for monitoring alerts and resolve incidents • Respond to production issues and see them through resolution • Deliver customer-focused support by phone and ticket-based communications • Work with the 24x7x365 Operations Service Center and maintain flexible availability as needed • Provide training and mentorship for lower-level team members
• Bachelor’s degree in a related field or equivalent professional experience • Seven or more years of progressive IT engineering experience • Advanced experience deploying, upgrading, and migrating complex private cloud environments using VMware vCenter Server and ESXi • Advanced experience configuring network virtualization technologies (NSX) • Advanced experience configuring high availability and clustering • Advanced knowledge of SMTP, SNMP, SSL, SSH, and DNS • Advanced experience deploying and administering Windows, CentOS, and Red Hat operating systems • Advanced understanding of Python, Ansible, PowerShell, and/or JavaScript/JSON/REST API • Advanced experience hardening operating systems according to compliance standards and policy • Advanced understanding of BGP peering, HSRP, and IP subnetting • Enterprise-level Active Directory and Exchange administration experience • Experience with IT monitoring systems • US Citizenship required by law due to federal customer contracts • Preferred: six or more years of Systems Administration/Engineering experience focused on virtualization and hyperconverged technologies • Preferred: VMware Certified Professional – Data Center Virtualization (VCP-DCV) • Preferred: systems-focused certifications such as MCSA/MCSE or RHSE/RHSA • Preferred: additional technology certifications such as CompTIA A+ or Network+ • Preferred: prior data center experience • Strong technical troubleshooting skills • Effective communication with clients, vendors, and colleagues • Documentation, time management, and planning skills • Written and oral communication, problem-solving, and process management skills • Ability to work within a team environment in a matrixed organization • Strong customer relations skills • Ability to learn and apply new technology and methodologies in a distributed environment • Willingness to grow yourself and others and provide training and mentorship to lower-level team members
• Medical, dental, vision, life, and disability insurance • 401(k) retirement plan • Flexible spending and HSA accounts • Paid holidays • Paid time off • Paid volunteer days • Employee assistance program • Tuition assistance • Parental leave • Military leave assistance • QTS scholarship for dependents • Wellness program • Roth and Traditional 401(k) matching contributions with immediate vesting • Bonus eligibility • Generous PTO and floating holidays • Stock Purchase Plan (SPP) • 11 paid holidays annually; holiday compensation when worked • Pet and legal insurance • Q-Rest Sabbatical Program • Q-Anniversary Service Award Program • Military Benefits Package • QTS Charitable Matching Gift Program • QTS Crisis Fund • Tuition Reimbursement Program
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