Director, Engineering Operations

🔥 13 hours ago

🏄 California, Colorado, +3 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🗽 New York – Remote ⚓ Rhode Island – Remote ☕ Washington – Remote

💵 $175k - $250k / year

⏰ Full Time

🔴 Lead

🖥 Software Engineer

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Redis

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2011

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

💰 $1.2M Secondary Market - Redis on 2021-12

SaaS • B2B • Artificial Intelligence

Redis is an in-memory data platform and open-source data store that provides low-latency caching, streaming, search, and real-time data services. It offers both Redis Cloud (a managed SaaS offering) and Redis open-source software for on-prem/hybrid deployments, plus a suite of tools and extensions—Redis Iris (real-time context for AI agents), Redis Context Retriever, LangCache, Redis Flex (tiered RAM+flash storage), Active-Active multi-region replication, Redis Insight UI, and client SDKs. Redis is used for core workloads like caching, session management, real-time messaging/streams, feature stores, vector search and semantic search for RAG/AI, fraud detection and real-time decisioning, targeting developers and enterprise customers across industries such as financial services, e-commerce/retail, gaming, healthcare and telco.

📋 Description

• Design, run, and continuously improve the CTO organization’s operating cadence, including quarterly business reviews, initiative and program reviews, goal-setting cycles, leadership forums, and internal communications • Establish reusable standards for agendas, pre-reads, synthesis, status, risk and confidence language, ownership, dependencies, decision capture, and follow-through • Turn fragmented execution signals into concise, decision-ready narratives for the CTO and Engineering leadership • Ensure forums drive decisions and tradeoffs rather than simply status updates • Make Engineering priorities, commitments, dependencies, and risks visible across the company • Improve early risk detection and escalation • Use data and qualitative signals to distinguish real progress from activity or optimism • Partner with the CTO, Engineering leaders, Finance, People, Product, and other functions to connect strategy, priorities, capacity, headcount, funding, and operating norms • Support workforce and headcount planning, financial and investment alignment, and organizational planning with analysis and decision materials • Improve cross-geography and cross-functional operating norms • Bring structure to ambiguous, cross-cutting, or high-risk initiatives without a natural program home • Support major transformations, IPO readiness, M&A diligence, and other CTO-level initiatives • Determine when to stay involved, escalate, or exit strategic initiatives • Institutionalize good judgment into reusable systems, templates, and standards • Use automation, analytics, and AI-assisted workflows to improve signal quality and operating leverage • Socialize changes and build adoption through clarity, usefulness, and trust • Architect and execute AI initiatives integrating AI into software development lifecycles, CI/CD pipelines, and cloud operations • Establish frameworks and benchmarks for AI tool adoption, effectiveness, and impact • Lead programs involving automated observability, AI-driven incident management, and intelligent cloud resource optimization

🎯 Requirements

• Deep technical background in software engineering, distributed systems, or cloud infrastructure operations • Experience in a strategic leadership or business operations role • Ability to turn ambiguous, cross-functional problems into clear decisions, ownership, operating mechanisms, and measurable outcomes • Experience designing and running operating cadences, business reviews, planning processes, leadership forums, or comparable mechanisms • Ability to influence without formal authority and build trust across geographies, functions, and organizational levels • Comfort working in a fast-changing environment with incomplete information and competing priorities • Experience supporting a CTO, VP Engineering, or comparable technology executive in a high-growth or transformation environment • Experience with annual planning, portfolio management, headcount planning, financial modeling, or investment reviews • Experience supporting IPO readiness, M&A diligence, organizational transformation, or other enterprise-scale change • Experience building operating standards, metrics, dashboards, or lightweight automation • Hands-on experience designing or deploying AI tooling, LLM integrations, AI-assisted coding, or automated operations platforms within large-scale engineering or cloud environments • Successful completion of a background check • Legal eligibility to work in the country where the job is located

🏖️ Benefits

• Competitive salaries and equity grants • Unlimited time off • H/D/V coverage • 401K • FSA • Commuter benefits • Frequent team celebrations and recreation events • Home internet & phone stipend • Learning and development opportunities • Ability to influence a high-performance company on its way to IPO • Comprehensive health and wellness benefits • Discretionary bonuses • Stock options

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