Associate Account Manager

🔥 0 minutes ago

🌾 Iowa – Remote

🌾 Iowa – Remote

💵 $20 - $28 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧑‍💼 Account Executive

🚫👨‍🎓 No degree required

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Republic Services

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1998

⚡ Energy

📦 Logistics

Energy • Logistics

Republic Services is a leading provider of environmental services focused on waste disposal, recycling, and sustainability. The company partners with customers to manage solid waste, recycling programs, and related environmental solutions, emphasizing safety, inclusion, and sustainability. Republic Services operates large-scale waste collection, transfer, recycling, and landfill operations across the United States, offering employment opportunities and maintaining compliance with federal and state regulations. The company highlights sustainability initiatives, innovation in environmental services, and employee support programs.

📋 Description

• Maintain and retain existing commercial and industrial waste-service customers through daily proactive outreach • Make outbound and receive inbound calls to retain business with smaller, less complex customers • Develop knowledge of company services, lines of business, pricing structures, and offers • Perform contractual re-signs to extend customer relationships and increase profitability • Respond to cancellation requests according to escalation policy • Communicate with customers regarding company pricing initiatives • Use Salesforce daily to schedule and document calls, meetings, proposals, and other activities • Capture customer emails and minimize rate restrictions and customer credits • Increase customer penetration by selling the full suite of Republic Services products • Meet regularly with the Sales Manager to review retention activities, progress against goals, and key customer relationships

🎯 Requirements

• High school diploma or G.E.D. (Required) • 0–2 years of customer service experience (Required) • Waste or transportation industry experience (Preferred) • Thorough knowledge of company services, lines of business, pricing structures, and offers • Salesforce proficiency • Ability to make outbound and receive inbound customer calls • Ability to schedule and document calls, meetings, and proposals • Ability to sell the full suite of Republic Services products

🏖️ Benefits

• Comprehensive medical benefits coverage • Dental plans • Vision coverage • Health care and dependent care spending accounts • Short- and long-term disability • Life insurance • Accidental death & dismemberment insurance • Employee and Family Assistance Program (EAP) • Employee discount programs • 401(k) plan with a generous company match • Employee Stock Purchase Plan (ESPP) • Paid Time Off (PTO) • Bonus - Sales Commission Plan Target, 30% Annual