Solution Engineer

🔥 13 hours ago

🐊 Florida, Texas – Remote

🐊 Florida – Remote 🤠 Texas – Remote

💵 $90k - $150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

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Revinate

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2012

📣 Marketing

✈️ Travel

🏨 Hospitality

💰 $39.2M Series E on 2021-08

Marketing • Travel • Hospitality

Revinate is a company specializing in the hospitality industry, providing products and solutions aimed at enhancing guest experiences and increasing direct revenue for hotels. The company's offerings include Revinate Guests, a dashboard for managing guest profiles, and Revinate Marketing, an email marketing solution designed to deliver higher revenue through smart, segmented campaigns. Additional services include a text messaging solution, a highly accurate reservation contact center, and reputation management tools for increasing review volumes. Revinate serves over 12,000 hotels globally, helping them generate substantial direct revenue and gain a competitive edge in the hospitality sector.

📋 Description

• Serve as the primary technical and product expert for Revinate’s sales force • Support regional and global sales teams by understanding customer business problems and requirements and translating them into solutions • Architect, validate, and present complex, custom platform solutions aligned with client needs • Collaborate with Product Management and Product Marketing to deliver suitable, high-quality products to clients • Bridge the sales and technical teams during implementation to ensure successful launches • Provide product, industry, and technical expertise to sales teams and clients • Lead prospect and client engagements involving revenue-generating solutions and value propositions • Conduct discovery sessions and translate business and technical requirements into multi-product solution blueprints, potentially involving partner solutions • Deliver high-quality product demonstrations with clear objectives and success criteria • Discuss the CDP landscape and evolving software-industry technology • Respond to RFIs, RFPs, and InfoSec questionnaires • Build and maintain a repository of current product knowledge • Draft and present business-case data for requested product enhancements • Own technical sales FAQs and ensure technology answers are accurate and consistent • Present and defend complex technical architectures and value propositions to C-level executives • Consult with Product Management on one-off opportunities • Act as an account strategist and support new partnerships • Assist with product training and onboarding of sales representatives and solution engineers • Travel throughout the sales territory as needed • Represent Revinate at business-development events as needed

🎯 Requirements

• 5+ years of progressive experience in a Solution Engineering, Sales Engineering, or Technical Architecture role • Experience preferably within a SaaS, MarTech, Contact Center, or Revenue Management platform environment • Expert-level knowledge of the hospitality industry ecosystem, including PMS, CRS, CRM, booking engines, data warehouse structures, Call Center Technology, and common API standards such as HTNG • Mastery in discussing, architecting, and troubleshooting RESTful APIs, webhooks, SSO (SAML/OAuth), data security (PCI/GDPR), and cloud infrastructure concepts • Ability to lead conversations, own relationships with technical counterparts, and drive projects forward • Ability to work across the organization and promote cross-functional collaboration • Consultative problem-solving ability • Organized and analytical approach • Ability to leverage technology solutions for supporting business goals • Self-motivated with a history of outstanding performance • Ability to demonstrate, communicate, and document value propositions, appropriate solutions, and unique market positioning • Comfortable in a dynamic technical organization with a rapidly expanding customer base • Comfortable seeking requirements from and presenting recommendations to executive audiences in hospitality • Willingness to be part of a sales organization and compete for business • Ability to contribute to standardized processes and best practices • Ability to handle project-specific responsibilities within budget, timeline, and scope

🏖️ Benefits

• 20% variable pay • Travel to conferences, trade shows, and client presentations • Equal Employment Opportunity • Reasonable accommodation or special assistance during the application process

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