Director of Revenue Operations

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $180k - $230k / year

⏰ Full Time

🔴 Lead

💹 Revenue Operations

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Roo

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

🏥 Healthcare

⚕️ Healthcare Insurance

🤝 Non-profit

Healthcare • Healthcare Insurance • Non-profit

Roo is a flexible veterinary relief platform that connects veterinarians, veterinary technicians, and hospitals for relief work. By allowing professionals to create their own schedules and work either part-time or full-time, Roo enhances work-life balance while helping hospitals maintain coverage and avoid staff turnover. The platform boasts the largest network of animal healthcare professionals, offering various options and opportunities for income, with streamlined processes for scheduling and payroll management.

📋 Description

• Build and own the Revenue Operations strategy and operating model, with a phased roadmap from foundations to full Rev Ops scope • Own HubSpot as the day-to-day system of record, including architecture, automation, workflows, lifecycle, governance, and reporting • Shape GTM systems strategy with revenue leadership • Partner with Sales, Marketing, and Customer Support on capacity planning, lead management, and conversion • Build and improve intake and triage processes, publish SLAs, reduce recurring requests, and shift the team toward proactive work • Co-own forecasting, reporting, and pipeline hygiene with Sales, Finance, and Data • Partner with Finance on compensation operations, quota setting, and territory design • Apply AI to reduce operational toil and surface insight with human review and a safety-first posture • Hire, mentor, and lead a small Rev Ops team • Expand Revenue Operations scope into Marketing and later Customer Support

🎯 Requirements

• 10+ years in Revenue Operations, Sales Operations, or GTM Strategy • At least 5 years leading teams • Experience standing up or fundamentally rebuilding an operations function or capability • Comfortable executing hands-on work on a lean team • Strong command of CRM and GTM systems, including architecture, automation, and governance at scale • Track record partnering with Sales, Marketing, and Customer Support on capacity planning, lead management, and conversion • Deep experience owning forecasting, pipeline frameworks, revenue predictability, data integrity, and attribution • Fluency with revenue and unit economics • Experience applying modern AI/LLM tooling to operational work and directing and governing teams that build it • Ability to drive from strategy to execution and communicate effectively with frontline representatives and executive stakeholders • Nice to have: exposure to online marketplaces or multi-sided platforms; familiarity with HubSpot, Braze, and/or Zendesk; exposure to data warehousing such as Snowflake and modern RevOps tooling

🏖️ Benefits

• Accelerated growth & learning potential • Stipends for home office setup, continuing education, and monthly wellness • Comprehensive health benefits with base medical plan covered at 100% and optional premium buy-up plans • 401K • Unlimited Paid Time Off • Paid Maternity/Paternity and reproductive care leave • Gifts on your birthday & anniversary • Opportunity for domestic travel, including regional team building events