Staff Software Engineer – Trust & Safety

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🔥 0 minutes ago

🌺 Hawaii – Remote

🌺 Hawaii – Remote

💵 $206.6k - $243k / year

⏰ Full Time

🔴 Lead

🧑‍💻 Full-stack Engineer

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Rula

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏪 Marketplace

👥 B2C

🏠 Real Estate

Marketplace • B2C • Real Estate

Rula is a platform that connects individuals seeking home improvement services with skilled professionals in their area. By using Rula, customers can easily find, compare, and hire trusted professionals for various projects such as renovation, repairs, and maintenance. The platform aims to simplify the process of hiring contractors and ensures transparency and quality in the services provided.

📋 Description

• At Rula, maintaining high trust with payers, patients, and providers is the bedrock of accessible mental healthcare. • Seeking a Staff Software Engineer to step in as the foundational leader of our nascent Trust & Safety Engineering team. • Serve as the chief architect of our digital armor, driving product-based implementations that enable us to fulfill, audit, measure, and enforce critical Trust & Safety policies. • Lead the charge on both product architecture and operational, process-based solutions—building robust custom tools to investigate and mitigate threats like fraud, billing anomalies, and credential abuse. • Establish a brand-new engineering domain from the ground up, mentor senior engineers, and build scalable systems that protect a vital mental health ecosystem.

🎯 Requirements

• 8+ years of experience • 1+ years working on Trust & Safety systems anywhere • 1+ years experience helping to form a new team from scratch • Experience working on cross-functional teams to bridge the gap between technical and non-technical groups • Fullstack experience building modern database-backed (sql/no-sql) web applications • Experience with microservice development • Experience mentoring others, reviewing architectures, and establishing design patterns. • Experience driving all phases of the development lifecycle: planning, specing, execution, and measuring success, post-launch maintenance • Experience working on highly complex projects with a focus on achieving sustainable results

🏖️ Benefits

• 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii) • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA • 401(k) plan access: Start saving for your future • Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) • Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering • Employee Assistance Program (EAP): Supporting your mental and physical health • Quarterly department stipend: Fun team-building activities or in-person gatherings • Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all • Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses • Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend