Staff Software Engineer – Trust & Safety

🕒 June 12

🌺 Hawaii – Remote

🌺 Hawaii – Remote

💵 $206.6k - $243k / year

⏰ Full Time

🔴 Lead

🧑‍💻 Full-stack Engineer

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Rula

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2019

💼 Consulting

🛡️ Insurance

🏥 Healthcare

💰 Series C - Rula on 2024-07

Consulting • Insurance • Healthcare

Rula is a mental health care platform that connects patients with licensed therapists and psychiatric providers across the United States, offering online and in-person therapy, psychiatry, and medication management. The platform works with over 120 insurance plans nationwide (including Medicare, Medicaid, and many major commercial carriers), verifies coverage, provides cost estimates, and offers in-network pricing (average $15 per session with insurance) and cash rates for self-pay. Rula supports 90+ conditions (anxiety, depression, PTSD, ADHD, OCD, bipolar disorder, etc. ), provides tools for scheduling and managing appointments, and offers resources like tests/quizzes and a provider directory spanning all 50 states. It serves patients directly and partners with employers, health plans, and health systems, and emphasizes clinical standards, provider reviews, and ongoing professional development.

📋 Description

• At Rula, maintaining high trust with payers, patients, and providers is the bedrock of accessible mental healthcare. • Seeking a Staff Software Engineer to step in as the foundational leader of our nascent Trust & Safety Engineering team. • Serve as the chief architect of our digital armor, driving product-based implementations that enable us to fulfill, audit, measure, and enforce critical Trust & Safety policies. • Lead the charge on both product architecture and operational, process-based solutions—building robust custom tools to investigate and mitigate threats like fraud, billing anomalies, and credential abuse. • Establish a brand-new engineering domain from the ground up, mentor senior engineers, and build scalable systems that protect a vital mental health ecosystem.

🎯 Requirements

• 8+ years of experience • 1+ years working on Trust & Safety systems anywhere • 1+ years experience helping to form a new team from scratch • Experience working on cross-functional teams to bridge the gap between technical and non-technical groups • Fullstack experience building modern database-backed (sql/no-sql) web applications • Experience with microservice development • Experience mentoring others, reviewing architectures, and establishing design patterns. • Experience driving all phases of the development lifecycle: planning, specing, execution, and measuring success, post-launch maintenance • Experience working on highly complex projects with a focus on achieving sustainable results

🏖️ Benefits

• 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii) • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA • 401(k) plan access: Start saving for your future • Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) • Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering • Employee Assistance Program (EAP): Supporting your mental and physical health • Quarterly department stipend: Fun team-building activities or in-person gatherings • Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all • Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses • Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend