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Staff Backend Engineer, Data Ingestion

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $180k - $280k / year

⏰ Full Time

🔴 Lead

🔙 Backend Engineer

👻 Ghost score 21%

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Scribe

51 - 200 employees

Founded 2019

☁️ SaaS

⚡ Productivity

🏢 Enterprise

SaaS • Productivity • Enterprise

Scribe is a workflow automation platform that enhances team productivity by automatically creating and sharing step-by-step guides for internal processes. Designed for operations, customer service, and HR teams, it simplifies documentation, training, and onboarding by leveraging AI to generate SOPs, training materials, and process overviews. Scribe enables organizations to centralize their knowledge, reduce training times, and improve compliance with its easy-to-use features and integrations across various platforms.

📋 Description

• Build and evolve the monitoring and observability platform for hundreds of thousands of desktop and browser extension installations worldwide • Define and improve signals measuring recorder reliability, data capture health, and Agentic Workflow Mapping availability • Own and evolve backend ingestion services connecting data capture to processing and AI pipelines • Improve background-job reliability and task orchestration • Design, deploy, and operate production services in AWS • Use observability to identify failures, troubleshoot bottlenecks, and guide improvements • Set technical direction and drive the feature, reliability, and observability roadmap for the Workflow Mapping client platform • Lead cross-team technical work, clarify ownership, unblock engineers, and set standards for scalable architecture and maintainable code

🎯 Requirements

• Deep experience building backend applications and a track record of owning complex production systems at Staff-level scope • Strong Python skills and comfort working across TypeScript and Go as needed • Experience designing and operating distributed systems and large-scale data ingestion pipelines • Experience building monitoring and observability systems • Experience with message queues, background jobs, and task orchestration tools such as Celery, SQS, RabbitMQ, or Kafka • Experience designing, deploying, and maintaining production services in AWS • Ability to turn ambiguous problems into technical roadmaps and carry work from design through production operation • Hands-on engineering and technical leadership experience • Experience monitoring the health and reliability of a large fleet of desktop apps, browser extensions, or other distributed clients (nice to have) • Experience with Django (nice to have) • Experience working at a startup or in another fast-paced, high-growth environment (nice to have)

🏖️ Benefits

• Equity • Health, dental, and vision insurance for you and your dependents • Flexible paid time off and company holidays • 401(k) • Paid parental leave • Daily catered lunch (SF office) • Commuter benefits • Home office stipend

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