Senior CRM Account Executive – HCLS

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟠 Senior

🧑‍💼 Account Executive

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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ServiceNow

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2004

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

💰 Post-IPO Equity on 2022-12

Enterprise • SaaS • Artificial Intelligence

ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.

📋 Description

• Sell to line of business owners across call center and customer service, field operations, Revenue Operations, and Sales organizations • Build relationships with customer executives and decision makers, understanding CRM priorities and purchasing processes • Develop account and territory plans identifying priority customers, growth opportunities, and required actions • Oversee client relationship mapping and orchestrate account strategy • Lead a broad virtual team including Sales Specialists, Solutions Consultants, Success resources, Partners, and Marketing • Advise customers as a trusted advisor on how ServiceNow CRM can help achieve business goals • Hold Customer Business Reviews to understand business use cases and objectives, assess customer adoption, and identify expansion opportunities • Present, demonstrate, and provide technical confidence in ServiceNow CRM solutions

🎯 Requirements

• Current location in/near California • 10+ years of sales experience within software OR solutions sales organization • Prior success selling CRM or adjacent solutions (FSM, S2P, Q2C) to Enterprise HCLS • Experience establishing trusted relationships with current and prospective clients and other teams • Experience producing new business, negotiating deals, and maintaining healthy C-Level relationships • Track record of high quota attainment and consistently hitting annual sales targets • Experience integrating AI into work processes, decision-making, or problem-solving • Experience promoting a customer success focus in a "win as a team" environment • Willingness to travel up to 50%

🏖️ Benefits

• Flexible or remote work persona • Travel reimbursement or other travel-related support is not explicitly stated • Reasonable accommodation support during the application process • Equal opportunity employment protections • Potential export-control approval support where required

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