Sales Development Representative

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💵 Sales Development (SDR)

👻 Ghost score 11%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SMG - Service Management Group

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

🏨 Hospitality

💰 Private Equity Round on 2021-10

Consulting • Marketing • Hospitality

SMG - Service Management Group is a leader in enterprise experience management (XM) with a dual focus on industry-leading software and hands-on professional services. Their platform provides seamless and secure data integrations to enhance technology ecosystems, with capabilities for cross-channel feedback collection at every stage of customer and employee journeys. SMG offers powerful reporting and analytics tools, data-driven prescriptive actions, and services to guide businesses from being data-driven to insights-driven. They specialize in improving customer, employee, and brand experiences with tailored XM solutions for industries like restaurant, retail, and consumer services.

📋 Description

• Source new sales opportunities through targeted outbound calling, email, social outreach, networking, and lead follow-up • Partner with sales leaders to identify named accounts and prioritize outbound prospecting against the right buyers and opportunities • Research target organizations to understand structure, buyer roles, pain points, timing, program needs, and competitive landscape • Generate at least 8 qualified discovery meetings per month • Effectively hand off discovery meetings to Sales Executives for opportunity development • Build familiarity with SMG’s offerings, target industries, prospecting tools, and sales process within 30 days • Develop effective messaging and account research habits within 60 days • Independently manage named-account outreach and consistently book qualified discovery meetings within 90 days

🎯 Requirements

• Bachelor’s degree or equivalent work experience • Experience in inside sales or a sales-facing role, preferably in SaaS and customer experience environments • Proven ability to prospect outbound, build pipeline, and book discovery meetings with prospective buyers • Comfort working in a quota-driven compensation model with accelerator incentives • Working knowledge of Microsoft Office, Salesforce, Outreach, LinkedIn Sales Navigator, or similar CRM and sales engagement tools • Preferred: 1–2 years of sales experience • Preferred: Experience using CRM and marketing automation systems to generate, capture, nurture, track, and report on leads and conversions • Must reside in the US, based on the application question and US$ salary expectation

🏖️ Benefits

• Unlimited PTO • Extended parental leave • Company-issued equipment and tools • Competitive compensation • Accelerator incentives through quota-driven compensation model • Fully remote work • Culture built on connection, collaboration, and continuous improvement

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