Key Account Executive, Commercial

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🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

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Staples Promotional Products

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📣 Marketing

🛍️ eCommerce

🛒 Retail

Marketing • eCommerce • Retail

Staples Promotional Products is a company that specializes in providing customized promotional merchandise to enhance brand identity and marketing efforts. They offer a wide range of products, including custom apparel, drinkware, electronics, bags, office essentials, and more. By helping businesses to personalize items such as apparel and tech accessories, Staples Promotional Products enables organizations to create a strong brand presence and foster customer engagement. With their 24-hour production service, they cater to urgent promotional needs and focus on quality, upfront pricing, and customer satisfaction. Staples Promotional Products aims to build brand love and deliver effective promotional solutions to businesses globally.

📋 Description

• Drive account growth and profitability by securing incremental and renewal contractual commitments from economic and technical buying influences • Drive sales at customer sites and with power users • Map account growth strategies and team with category experts to penetrate and grow accounts • Engage contacts remotely by phone, video, face to face, and digital tools • Use prescribed selling tools to prioritize activities, drive efficiency, and document customer engagement and information • Lead key account selling teams, including category experts, site development, CSMs, and sales engineers, to execute account growth plans • Collaborate with Revenue Management on discretionary pricing decisions and contract-language BPIs • Discover incremental opportunities, align with customer initiatives, and understand the competitive landscape • Support product selection and standardization of Staples.com product assortments • Engage CSMs to manage customer experience and complete maintenance requests • Grow the book of business profitably through programmatic and transactional opportunities and program compliance • Establish and maintain business management relationships with senior customer executives • Drive incremental sales and profitability • Create and execute customer growth strategies • Integrate customer feedback into sales approaches and provide feedback to leadership and support teams • Manage customer assortment and pricing • Communicate and work closely with Revenue Management, Category Specialists, and Support teams • Communicate daily with prospects and customers professionally • Oversee pricing negotiations for specific sales opportunities • Coordinate and execute account planning with category experts and customer experience teams

🎯 Requirements

• High school diploma or GED • 4–6 years of successful sales experience • 4–6 years of experience in office supplies, including facility and breakroom, technology products, business furniture, print, and promotional products • 3+ years of experience in Microsoft Office and other basic software tools • 4–6 years of experience in consultative selling, solutions selling, insight selling, negotiation, and advanced client management • Strong drive and desire to win • Proven program management or business development track record • Ability to interface with customers at the most senior levels • Ability to develop and deliver presentations face to face and virtually • Ability to set targets and design customer growth plans • Strong business, financial, operations, and technology acumen • Ability to analyze customer data, business, and industry trends to create tailored Staples solutions • Ability to function independently with minimal daily supervision • Ability to oversee pricing negotiations • Ability to coordinate account planning with category experts and customer experience teams • Adaptability to change • Preferred: Bachelor’s degree • Preferred: Proficiency in Microsoft Office and other basic software tools • Preferred: Cross-functional experience in a large, complex company • Preferred: Account management and prospecting experience with Fortune 1000 accounts • Preferred: Responsibility for a sales budget and track record of exceeding quota • Preferred: Experience managing complex deals from start to finish • Preferred: Business-to-business sales process experience • Preferred: Responsibility for retaining and growing accounts

🏖️ Benefits

• Inclusive culture with associate-led Business Resource Groups • Flexible PTO (22 days) • Holiday Schedule (7 observed paid holidays) • Online and Retail Discounts • Company Match 401(k) • Physical and Mental Health Wellness programs • More perks and benefits