Solutions Engineer

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 25%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

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• No salary listed.

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Stedi

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📦 Logistics

⚕️ Healthcare Insurance

Consulting • Logistics • Healthcare Insurance

Stedi is an API-first clearinghouse that facilitates the automation of healthcare transactions, such as real-time eligibility checks and claims processing. The platform offers modern, developer-friendly JSON-based APIs, enabling fast integration and interaction with over 7,000 payers, thus supporting a broad payer network. Stedi is designed with reliability in mind, featuring multi-region, highly-available APIs with automatic failover for increased uptime. The company prioritizes security, with HIPAA and SOC 2 compliance, role-based access, and multi-factor authentication. Stedi provides robust support, including hands-on engineering assistance and dedicated communication channels, ensuring fast onboarding and efficient transaction management for health tech companies.

📋 Description

• Serve as the technical counterpart on pre-sale deals • Qualify opportunities and determine customer integration requirements • Explain integration scope and identify product gaps • Own technical design during proof-of-concept phases • Establish use cases and requirements and clear technical blockers • Help customers test integrations and interpret results • Coordinate payer list matching and run insurance discovery batch tests • Share and interpret test results with customers • Drive customers to expected transaction volume on schedule • Build migration plans and track actual transaction volume against sold volume • Identify and resolve root causes of processing errors • Build feature overviews, positioning and talk tracks, demos, best-practice writeups, and qualification criteria • Answer functionality questions for customer-facing teams or find the appropriate expert • Represent customers to Product • Write one-pagers defining customer problems and shaping requirements • Co-own a customer-driven feature backlog and quantify customer weight behind requests • Work with customers from initial integration call through full production volume

🎯 Requirements

• Experience using and integrating APIs • Familiarity with JSON, X12, and other flat file formats • Proactive approach to identifying customers needing attention • Product mindset and ability to articulate product gaps to engineering and product teams • Experience in customer-facing roles • Ability to establish technical credibility with customers • Subject matter expertise in revenue cycle management or willingness to learn • Ability to understand healthcare workflows including eligibility checks, claims submission, claim status, and ERA reconciliation • Resourcefulness, self-motivation, self-discipline, and ability to work independently • Ability to manage many open threads simultaneously • Hyper-responsive, organized, and thorough • Ability to work with urgency and communicate proactively • Must be authorized to work in the United States or address US work authorization status

🏖️ Benefits

• $142 million in company funding from top investors • Customer-first approach and impact on revenue and product roadmap • Opportunity to work remotely in the USA

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