HR Generalist

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $60k - $90k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👩‍👩‍👧‍👦 Human Resources (HR)

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Logo of TaskUs

TaskUs

10,000+ employees

Founded 2008

🏥 Healthcare

📦 Logistics

📣 Marketing

💰 Private Equity Round on 2018-08

Healthcare • Logistics • Marketing

TaskUs is a business process outsourcing company that provides digital transformation and technology services to various industries. They offer services including digital customer experience, trust and safety, learning as a service, sales outsourcing, and consulting. TaskUs also specializes in compliance and managing financial crimes, as well as offering AI and data services through their GenAI platform. The company is globally recognized for its high-performance teams, cutting-edge technology, and comprehensive solutions that support industries like entertainment and gaming, financial services, healthcare, social media, retail, and eCommerce.

📋 Description

• Report to the HR Manager and support the HR team • Develop human resources solutions by collecting and analyzing information and recommending courses of action • Improve manager and employee performance and experience by identifying problems and evaluating potential solutions • Oversee and complete special projects, including setting timelines, coordinating with appropriate parties, conducting research, organizing information, and fulfilling transactions • Prepare reports by collecting, analyzing, and summarizing data and trends • Ensure compliance with local legal requirements and advise management on needed actions • Ensure new hires are properly onboarded • Review and file new hire paperwork with payroll and legal vendors • Administer the Employee Satisfaction Survey and focus groups • Address employee relations, concerns, disciplinary issues, and performance issues • Update and revise employment policies and procedures • Maintain a positive culture and manage day-to-day office tasks • Assist with payroll, onboarding, and offboarding • Issue administrative documents, government-related certificates, and office or business documents in alignment with Colombian law • Review and approve HR applications

🎯 Requirements

• Bachelor’s degree in Human Resources, Business Administration, Finance OR equivalent work experience • 2+ years of direct experience; hourly population and/or call center experience highly preferred • Strong ability to multitask • Extremely detail-oriented • Great communication skills • TaskUs attitude • Background in the BPO industry considered a plus • Experience with HRIS systems, reporting, HR practices/procedures, benefits, and compensation considered a plus • Great level of English • Knowledge of state and federal employment law

🏖️ Benefits

• Competitive industry salaries • Medical, dental, and vision insurance • 401(k) with company match • Paid time off including vacation, sick leave, and holidays • Inclusive environment and positive impact on the community • Internal mobility and professional growth opportunities

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