Inside Account Associate - CCA

🔥 0 minutes ago

🌐 United States, Panama, +3 more countries – Remote

🇺🇸 United States – Remote 🇵🇦 Panama – Remote 🇬🇹 Guatemala – Remote 🇸🇻 El Salvador – Remote 🇭🇳 Honduras – Remote

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧑‍💼 Account Executive

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TD SYNNEX

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1980

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

TD SYNNEX is a global IT distributor and service provider offering a wide range of technology solutions, services, and products to enable business transformation. They provide advanced solutions in data centers, cloud computing, IoT, networking, security, and more, serving enterprise and client markets. Their offerings include a unique assortment of over 150,000 products, covering PCs, mobile phones, consumer electronics, and other innovative devices. TD SYNNEX also specializes in professional audiovisual solutions, design software distribution through their Datech division, and advanced computing components via their Global Computing Components division. The company emphasizes delivering end-to-end solutions with their extensive portfolio and expertise in modern IT infrastructure, analytics, and collaborative technologies.

📋 Description

• Achieve revenue and gross profit dollar targets by managing a customer base through inside sales. • Develop profitable customer relationships through efficient order management and effective handling of customer requests. • Complete timely requests for information on bids, quotes, technical information, and TD SYNNEX programs and services. • Manage the full order process, including placing orders, releasing holds, and providing shipment tracking information. • Contact and develop assigned accounts and prospect for new business opportunities. • Respond to quotes, bids, and orders through phone, email, instant messenger, and fax. • Discuss TD SYNNEX value-added services, including the Reserve Program and Configuration Services. • Negotiate gross margin through upselling and cross-selling opportunities. • Build relationships with TD SYNNEX departments and vendor field representatives as a customer liaison. • Gather competitive, market, and pricing information and provide feedback. • Attend mandatory vendor training, lunch-and-learns, and seminars. • Back up other sales teams when coverage is needed. • Provide team leadership as a subject matter expert. • Assist in managing collections when necessary. • Represent the company to customers and customers to the company in sales-oriented activities.

🎯 Requirements

• High School Diploma Required. • College's degree or equivalent experience from which comparable knowledge and job skills can be obtained. • 1+ Years of relevant work experience. • Proficient in English (level B2 or higher) required. • Knowledge of Windows, Office Suite applications, CRM tools. • End-to-end order management and logistics coordination, including order entry, hold resolution, shipment tracking, and customer updates. • Account management and new business development experience. • Multichannel customer communication via phone, email, instant messaging, and fax. • Sales negotiation, upselling, and cross-selling skills. • Cross-functional and vendor relationship management experience. • Experience with ERP, CRM, or CIS sales management tools. • Ability to identify business opportunities and follow up on quotes and bids. • Ability to optimize gross margins through upselling and cross-selling. • Experience coordinating with Finance, Credit, Operations, and vendors. • Attention to detail and accuracy with numerical data, product codes, and quotes. • Time management skills and ability to work under pressure and meet SLAs. • Fluency and professionalism in email, telephone, and instant messaging communication. • Conflict resolution and negotiation skills. • Occasional non-standard work hours or overtime as business requires. • 3+ years’ commercial experience desired. • Degree in Sales or Marketing desired. • Knowledge of software, hardware, and networking products desired.

🏖️ Benefits

• Elective benefits tailored to the employee’s country • Formal leadership and professional development programs • On-demand professional development courses • Seminars and events supporting financial, physical, and mental well-being • Global Life Empowerment Assistance Program • Inclusive education, peer-to-peer conversations, and equitable growth and development opportunities • Onboarding program with networking opportunities • Internal, peer-led inclusive communities and activities • Business resource groups • Local volunteering events • Environmental and social initiatives