Clinical Account Associate

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Tempus AI

1001 - 5000 employees

Founded 2015

🏥 Healthcare

🧬 Biotechnology

🤖 Artificial Intelligence

Healthcare • Biotechnology • Artificial Intelligence

Tempus AI is an advanced healthcare technology company that specializes in precision medicine through the use of AI and genomic profiling. The company provides innovative solutions across various medical fields, including oncology, cardiology, neurology, and psychiatry. Tempus enables healthcare providers to make informed treatment decisions by integrating real-world data, clinical trial matching, and algorithmic testing to improve patient outcomes and accelerate drug development.

📋 Description

• Work with the Clinical Account Executive on plans for gaining and retaining new and existing clients • Collaborate with sales positions to attain company goals and objectives • Identify opportunities with existing customers for Tempus algorithmic tests and add-ons • Collaborate on upsell opportunities for various products • Drive customer adoption of online ordering through Tempus Hub and EMR integrations • Identify and develop partnering opportunities between prospective oncology clients and Tempus • Promote compliance with web-based molecular information tools • Analyze competitive landscape and assigned-account environment; provide customer feedback to leadership • Monitor sales performance against objectives • Develop and implement a comprehensive territory business plan covering budgets, travel, territory management, and goals • Represent Tempus company culture to internal and external constituents • Build and maintain relationships with physicians, office staff, and pathology departments • Maintain regular touchpoints with targeted accounts • Coordinate Medical Affairs report reviews with physicians • Replenish order kits and literature at accounts • Identify and attend approved local conferences • Obtain necessary clinical data and progress notes for Tempus-tested patients

🎯 Requirements

• Candidate must reside in the Dallas territory • Ability to quickly learn relevant genomic and oncology information • Ability to work independently, communicate proactively, manage multiple projects, prioritize daily tasks, and manage critical deadlines • Strong market, customer, and product knowledge to support sales objectives • Excellent customer service skills and ability to connect with healthcare professionals • Positive attitude and understanding of organizational growth and change • Strong administrative skills and sophistication to manage business in complex environments • Demonstrate integrity, respect, and trust • Willingness to travel throughout the territory as needed • B.S. in biology, life science, business, or marketing • Bonus: Sales support experience in healthcare, preferably oncology or pathology, with proven past performance meeting or exceeding expectations, or general clinical experience

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