Automation Engineer

🔥 12 hours ago

🔔 Pennsylvania – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🤖 QA Automation Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of Unisys

Unisys

10,000+ employees

Founded 1980

💼 Consulting

📦 Logistics

🤖 Artificial Intelligence

💰 Post-IPO Debt on 2020-10

Consulting • Logistics • Artificial Intelligence

Unisys is a global technology solutions company that specializes in providing digital workplace solutions, cloud and applications services, enterprise computing, logistics optimization, and consulting. Leveraging artificial intelligence, Unisys accelerates productivity and drives innovation by offering cutting-edge solutions that enhance the efficiency of businesses and public services. The company collaborates with leading organizations worldwide to create tailored AI models and digital experiences that secure and improve business processes, ultimately realizing the full potential of AI. Unisys also plays a key role in logistics optimization using quantum computing and data analytics to enhance capacity utilization and route planning. Emphasizing cybersecurity and compliance, Unisys ensures a secure business environment for its clients.

📋 Description

• Partner with Steady State teams to understand day-to-day operational work through interviews and shadowing • Analyze ServiceNow ticket data to identify recurring, manual, and time-consuming tasks and quantify frequency and effort • Prioritize automation opportunities based on ticket volume, risk, and operational impact • Build automation use cases with Steady State leadership • Codify best practices, critical procedures, and maintenance/deployment tasks into reusable Ansible playbooks and roles • Design and maintain Terraform Infrastructure as Code for repeatable provisioning and configuration • Build and maintain GitLab CI/CD pipelines to package, test, and safely deploy automation to production • Manage secrets, credentials, and certificates through HashiCorp Vault • Use JFrog Artifactory, including Xray, Catalog, and Curation, to manage and secure automation artifacts • Validate automation against existing manual procedures before retiring manual processes • Track and report automation coverage and reductions in manual ticket volume • Document automated processes, playbooks, and pipeline configurations • Monitor ticket trends and maintain the automation backlog

🎯 Requirements

• 6–8 years of experience in automation, DevOps, or platform engineering roles • BA/BS degree or equivalent experience • Hands-on production experience with Ansible, Terraform, GitLab CI/CD, and HashiCorp Vault • Experience analyzing ticket/incident data using ServiceNow or a similar ITSM tool • Experience gathering requirements from operations teams through interviews and process walkthroughs • Working knowledge of Windows and Linux systems administration, storage, and backup operations • Solid scripting ability in Bash, Python, PowerShell, or similar • Understanding of DevSecOps principles and software supply chain security • Ability to operate independently with minimal oversight • Strong communication skills across development, security, and operations teams • Experience with Docker and Kubernetes preferred • ServiceNow and Power BI reporting/dashboarding experience preferred • Eligibility for any required U.S. Government authorizations related to export-controlled commodities and technology

🏖️ Benefits

• Equal opportunity employment commitment • Reasonable accommodation assistance for US job seekers

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