Technical Lead Manager, Forward Deployed Engineering

🔥 3 minutes ago

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Veeam Software

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2006

💼 Consulting

📦 Logistics

☁️ SaaS

💰 $500M Private Equity Round on 2019-01

Consulting • Logistics • SaaS

Veeam Software is a global leader in data resilience and protection, offering self-managed data protection software for hybrid and multi-cloud environments. Their Veeam Data Platform provides comprehensive solutions for data backup, recovery, and security, featuring zero-trust principles and AI-powered tools for data intelligence. Veeam's offerings include secure backup and storage services for platforms such as Microsoft 365, AWS, and Google Cloud, supporting diverse workloads including virtual, physical, and SaaS environments. With a reputation for innovation and customer trust, Veeam serves a broad range of industries, ensuring data resilience against disruptions such as ransomware attacks. Their solutions enable businesses to achieve data freedom, secure storage, and efficient management, reinforcing their position as a top vendor in enterprise backup and recovery software worldwide.

📋 Description

• Lead and grow a team of Forward Deployed Engineers through hiring, onboarding, coaching, performance management, and career development • Own delivery across a portfolio of enterprise accounts, including planning, milestones, risks, timelines, and customer outcomes • Balance team workload and account assignments based on skills, capacity, customer needs, and growth opportunities • Establish operating rhythms for status updates, delivery tracking, risk management, and early escalation • Manage expectations with executive and technical customer stakeholders • Review solution architecture, guide complex technical decisions, and resolve escalations • Support deployments across cloud, hybrid, and on-premises environments, including Kubernetes, containers, Linux, and cloud infrastructure • Establish technical standards, reusable patterns, and delivery playbooks • Champion AI-forward workflows, reusable tools, and automation • Partner with Sales Engineering, Account Executives, Product, Engineering, Customer Success, and Professional Services on pursuits, escalations, roadmap feedback, and customer delivery • Share field learnings with Product and Engineering to improve the platform and FDE operations

🎯 Requirements

• 8–12+ years of experience in technical, customer-facing delivery roles, such as forward-deployed engineering, solutions engineering, platform engineering, or technical consulting • Experience managing engineers or technical delivery teams, including hiring, coaching, performance management, and career development • Strong program and delivery management skills, including managing multiple customer accounts, timelines, risks, and priorities simultaneously • Strong communication skills with executives, business leaders, engineers, and internal teams • Technical depth in deployment and infrastructure, including Kubernetes, containers, Linux, cloud platforms, and hybrid environments • Ability to review technical architecture, understand systems and code, challenge assumptions, and support strong technical decisions • Experience leading customer escalations • Experience using AI-native tools, automation, and modern engineering workflows • Working knowledge of data security, privacy, governance, or regulatory topics across enterprise environments • High-ownership mindset with ability to build trust, create structure, and drive outcomes • Bonus: Experience with DSPM, CSPM, DLP, data governance, privacy platforms, or related security domains • Bonus: Experience leading forward-deployed, professional services, solutions delivery, or technical consulting teams at enterprise scale • Bonus: Familiarity with GDPR, SOC 2, or ISO 27001 • Bonus: Experience using delivery or project management tools • Bonus: Experience working in fast-paced, high-growth, geographically distributed teams

🏖️ Benefits

• Unlimited paid time off • 12 paid holidays, including 4 global VeeaMe Days for self-care • 24 paid volunteer hours annually through Veeam Cares • Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents • Medical, dental, and vision coverage starting on your first day • Mental health support, therapy sessions, and digital wellness tools via the Employee Assistance Program • 401(k) retirement plan with company matching contributions • Fertility, adoption, and surrogacy support through Maven • AirVet: 24/7 virtual veterinary care at no cost • Legal services, identity protection, and supplemental health insurance options • Tax-advantaged spending accounts for healthcare, dependent care, and commuting • Learning and growth opportunities through LinkedIn Learning, O’Reilly, mentoring, workshops, and learning events such as the annual Global Day of Learning