Client Executive

Job not on LinkedIn

🕒 September 24

🏄 California – Remote

🏄 California – Remote

💵 $115k - $135k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🧑‍💼 Account Executive

👻 Ghost score 0%

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Welby Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

🧘 Wellness

☁️ SaaS

💰 $1.5M Seed Round on 2023-03

Healthcare • Wellness • SaaS

Welby Health is a digital health company that offers tools designed to engage patients in their healthcare journeys. Focused on diabetes and hypertension management, the Welby Care Platform integrates clinical and social data to develop personalized care plans that promote better health outcomes. By combining behavioral triggers and EMR data, Welby Health aims to create a harmonious ecosystem that benefits both patients and physicians.

📋 Description

• Own the strategic health, growth, and financial performance of a portfolio of Welby Health’s largest and most strategic accounts, with accountability for retention, expansion, and long-term value creation • Develop and execute joint strategic roadmaps with client leadership, aligning Welby Health’s clinical, financial, and operational capabilities to enterprise priorities and measurable outcomes • Translate account performance data into actionable insights, identifying enrollment, provider adoption, operational, billing, and data integrity gaps and driving corrective action • Develop quantified growth strategies across accounts, identifying opportunities to expand across provider groups, sites of care, patient populations, and service lines • Own account economics, revenue performance, and margin visibility • Build trusted relationships with executive leadership and physician enterprise leaders as a strategic advisor • Lead executive business reviews and strategic planning conversations • Navigate complex health system structures and stakeholder dynamics to build alignment, accelerate adoption, and sustain program performance • Orchestrate cross-functional execution across multiple departments to deliver a coordinated client experience and resolve issues before escalation • Ensure account execution remains aligned with contractual, clinical, financial, quality, and compliance requirements • Translate clinical performance into measurable client value, including improved quality outcomes, reimbursement, cost management, and total cost of care • Convert high-performing accounts into strategic proof points, case studies, and referenceable partnerships supporting broader growth and expansion

🎯 Requirements

• Minimum of seven (7) years experience in account management, client success, commercial leadership, or a related discipline, with demonstrated ownership of complex, strategic accounts • Experience managing senior relationships across health systems, large medical groups, Federally Qualified Health Centers, or comparable provider organizations • Strong understanding of healthcare economics, reimbursement, revenue cycle, and the financial drivers that influence provider organizations • Demonstrated experience managing contracts, commercial performance, billing accuracy, and compliance within client relationships • Executive presence with the ability to influence senior stakeholders, navigate complex conversations, and drive alignment across competing priorities • Proven ability to operate across strategic and operational levels, translating enterprise priorities into disciplined execution • Demonstrated ability to build structure and drive results in fast-moving, ambiguous environments with limited established playbooks • Track record of owning measurable commercial outcomes, including account expansion, upsell, revenue growth, or net revenue retention, within healthcare or a healthcare-adjacent environment • Direct experience in chronic care management, remote patient monitoring, value-based care, population health, or related healthcare models • Working knowledge of Medicare, Medicaid, and commercial reimbursement, including chronic care management, advanced primary care management, remote patient monitoring, and annual wellness visit programs • Experience owning expansion targets or commercial growth within strategic or enterprise healthcare accounts, with a demonstrated track record of land-and-expand growth • Approximately two (2) or more years of experience managing teams or leading cross-functional initiatives • Proficiency with HubSpot, Slack, Google Workspace, and other modern tools supporting client management and cross-functional execution

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