Claims Administrative Assistant

🔥 12 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📋 Administrative Assistant

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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WithCoverage

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

⚖️ Legal

🛡️ Insurance

Consulting • Legal • Insurance

WithCoverage is a modern risk management and insurance platform that replaces traditional brokers with a technology-enabled, white-glove risk advisory service for ambitious businesses. Combining a digital SaaS platform and AI policy analysis with a team of insurance experts and attorneys, WithCoverage manages policies, claims, COIs, billing and tailored risk plans to improve coverage and reduce premiums as companies scale. The company emphasizes proactive claims handling, policy management in a single dashboard, and cost savings for finance and operations teams.

📋 Description

• Monitor and manage the claims team’s shared email inbox • Review, sort, and route messages to the appropriate team member • Identify urgent or time-sensitive items and flag them for the team • Respond to routine inquiries from clients, carriers, and adjusters • Track open requests to ensure follow-through • Help prepare and submit first notices of loss (FNOLs) to carriers • Gather, organize, and follow up on claim documentation • Maintain accurate claims activity records in the proprietary agency management system • Request and organize loss runs for new and existing clients • Support new business claims audits • Schedule client meetings, claims reviews, and carrier calls • Prepare meeting materials • Handle ad hoc research, data pulls, and document preparation • Compile data and materials for quarterly claims reviews • Organize and update shared folders, trackers, and templates • Coordinate between the claims team and other internal teams • Use claims management tools and automation efficiently and accurately • Identify bottlenecks and suggest process improvements • Learn the claims process with potential growth into a Claims Specialist role

🎯 Requirements

• 0–2 years of experience in an administrative, customer service, or operations role • Interest in learning commercial insurance and the claims process • Highly organized, with strong attention to detail and ability to juggle many requests • Clear, professional written and verbal communication skills • Good judgment in prioritizing tasks and knowing when to escalate • Proactive and dependable; able to work independently and as a strong team player • Eager to learn and open to feedback • Comfortable working in a digital-first brokerage environment • Proficient with email, spreadsheets, and shared drives (Google Workspace or similar) • Quick to pick up new software • Property & Casualty or Adjuster’s License preferred, not required • Willingness to obtain a Property & Casualty or Adjuster’s License preferred, not required • Interest in pursuing AIC or CPCU designations over time

🏖️ Benefits

• Competitive compensation that includes equity • Comprehensive benefit plans for medical, dental, vision, life, and disability • Pre-tax accounts (FSA, HSAs, dependent care FSAs, commuter savings) • Human Interest: 401(k) provider • Flexible time off, sick leave, family and medical leave, and major national holidays • A curated in-office employee experience, designed to foster community, team connections, and innovation • Collaborative, transparent, and fun culture • Significant opportunities to learn, lead, and shape your career • Internal promotion and career growth plan

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