ServiceNow Software Engineer

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Xcelerate Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Xcelerate Solutions exists to manage risk from individuals to systems, create innovative solutions that deliver results, and accelerate time to value. Across our three service areas — Enterprise Security, Strategic Consulting, and Digital Transformation — we enhance the security and resilience of America’s personnel, physical, and cyber infrastructure.

📋 Description

• Configure and customize ServiceNow modules, including IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), Customer Service Management • Develop custom applications using ServiceNow App Engine and Flow Designer • Build and maintain business rules, client and server scripts, UI policies and actions, ACLs, notifications, and catalog items • Develop integrations using REST, SOAP, IntegrationHub, MID server, and external APIs • Collaborate with business analysts and government stakeholders to gather requirements and translate business needs into technical solutions • Participate in Agile software development activities, including sprint planning, daily stand-ups, backlog refinement, demonstrations, and retrospectives • Perform unit testing, integration testing, system testing, and user acceptance testing support • Troubleshoot production issues and implement timely corrective actions • Develop and maintain technical documentation, including solution designs, configuration guides, and operational procedures • Support platform upgrades, patching, and release management activities • Implement secure coding practices and ensure solutions comply with federal security and governance requirements • Collaborate with cybersecurity teams to ensure compliance with federal security standards including NIST, FedRAMP, FISMA, and agency-specific policies • Support Authority to Operate (ATO) activities and security assessments • Ensure solutions comply with Section 508 accessibility requirements when applicable

🎯 Requirements

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or related discipline (or equivalent professional experience) • 3–7 years of professional software development experience • 2-5 years of hands-on ServiceNow development experience • Strong programming experience with one or more of the following: JavaScript/TypeScript, Java, C#, Python, C++ • Experience developing JavaScript, HTML, CSS, C++, and Python • Experience with ServiceNow Studio, Flow Designer, IntegrationHub, Script Includes, Business Rules, Client Scripts, UI Actions, and Catalog development • Experience developing REST APIs and web applications • Experience with Git and modern version control practices • Familiarity with relational databases such as SQL Server, PostgreSQL, and Oracle SQL Developer • Experience working in Agile software development environments • Strong analytical, troubleshooting, and communication skills.

🏖️ Benefits

• Health insurance • Paid time off • Professional development opportunities