Technical Product Manager-construction & professional services

March 30

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Acumatica

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Acumatica Cloud ERP | Connected Business. Delivered.

Cloud ERP • Cloud computing • CRM • Project accounting • Cloud Accounting

501 - 1000

💰 $25M Series C on 2018-06

Description

• Collaborate closely with product leadership to align roadmap to business goals, product vision and strategy • Define and prioritize product requirements to maximize return, balancing customer needs with business priorities • Lead quarterly product planning that clearly articulates themes, priorities and expected outcomes • Translate technical details into benefits for the user and effectively communicate these to all stakeholders • Collaborate with engineering on new and/or existing feature design, providing detailed requirements for user experience, business workflow and reporting ensuring desired outcome for our customers • Gain knowledge of customers/users and validate solutions by managing focus groups, community engagement, user groups, and advisory boards • Lead user testing and feedback sessions to validate product concepts and improvements • Provide product training and support to internal teams and key customers • Collaborate with cross-functional and prepare internal stakeholders, partners and customers for new product and feature releases to include; testing, training, documentation, early adopter and beta programs • Define and monitor key performance indicators (KPIs) to measure product performance and make data-driven decisions • Become the Acumatica Construction Edition and Acumatica Professional Services Edition subject matter expert • Resolve escalations from the support, customer success, and implementation teams • Work with support to identify knowledgebase topics and assist with writing articles • Work with support to tackle critical product gaps and work with the engineering team to provide timely solutions

Requirements

• Bachelor's or Master's degree in Computer Science, Engineering, Business, or related field • Minimum of 3+ years of experience in product management, preferably in a technical field • Strong understanding of software development and web technologies • Proven track record of managing all aspects of a successful product throughout its lifecycle • Excellent written and verbal communication skills • Basic Business English is required for this role • Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done • Skilled at working effectively with cross-functional teams in a matrix organization • Familiarity with agile/scrum/waterfall development methodologies • Experience in the AEC and/or Professional Services industry and understand core principles of finance and operations • Experience delivering ERP software solutions • Experience working with cross discipline, geographically dispersed teams • Possess a unique blend of business and technical savvy • Passionate about building software and being a great team member

Benefits

• Work/Life balance • Professional and financial growth potential • Casual and high-energy culture • Freakishly friendly customer service