QA / Change Control Coordinator

March 16

Agile Defense

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Listen. Think. Innovate.

IT Engineering Support Services • Cybersecurity Support Services • C4ISR Support Services • Systems Integration Support Services • Robotics Process Automation

501 - 1000

Description

• Collaborate with stakeholders in change management and quality assurance tasks • Develop and maintain change management artifacts • Coordinate change approval meetings with Technical Review Board and Change Control Board • Facilitate discussions during change approval meetings • Assist in identification and mitigation of potential risks • Act as a stakeholder for configuration and maintenance of change request management within ServiceNow • Monitor and report on status of change requests • Continuously improve change management processes and tools • Work closely with cross-functional teams for successful implementation of approved changes

Requirements

• Must be U.S. citizen with active clearance • Bachelor's degree in computer science, information systems, or related field • 4 years' experience in change management coordination or related role • Strong understanding of change management principles, methodologies, and best practices • Familiarity with ServiceNow or other change management tools • Excellent organizational skills with attention to detail • Strong communication and interpersonal skills • Ability to prioritize and manage multiple change requests simultaneously • Knowledge of ITIL principles and certification is a plus

Benefits

• Fully Remote • Working within 4 hours driving distance from NCR • Medium strength demands with maximum lifting of 50 lbs • Positive culture with core values of Happy, Helpful, Honest, Humble, Hungry, and Hustle