Surgical Account Manager

🔥 28 minutes ago

🇳🇿 New Zealand – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Alcon

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

💼 Consulting

🏭 Manufacturing

Healthcare • Consulting • Manufacturing

Alcon is a leading company in the field of eye care, committed to innovating life-changing vision products. Their mission is to help people see brilliantly, enhancing their quality of life. Alcon recently introduced the PRECISION7® contact lens, a revolutionary one-week replacement lens designed to provide clear vision and comfort. With a strong emphasis on research and development, Alcon is dedicated to advancing eye health globally.

📋 Description

• Represent Alcon in surgical accounts and execute account strategies • Drive sales growth through strong customer relationships and serve as the main Alcon contact for accounts • Cover cataract consumables, including Custom Paks • Support surgical facilities and oversee overall account management • Work with Alcon sales roles to maximize penetration in major accounts • Create equipment leads and service contracts, and manage tenders where needed • Drive total Alcon sales performance and market share in the territory • Own account plan development and execution for cataract-dominant and selected monofocal IOL accounts • Derive customer insights and intelligence and transform them into commercial execution • Provide end-to-end support for cataract customers and coordinate specialist activities and plans • Map decision-making processes and stakeholders to inform business plans • Build relationships with key stakeholders and represent Alcon • Use a consultative sales approach to align products and services with customer and patient needs • Generate demand, follow up on contract negotiations, and prepare and negotiate customer quotes • Liaise with expert roles for in-depth technical or clinical knowledge and solution implementation • Initiate and drive local customer-focused events • Follow and report competitor activities • Convert customers from competitors through value-based selling

🎯 Requirements

• Full New Zealand work rights required • No visa sponsorship or relocation provided • University degree qualification or equivalent • 2-3 years of experience in medical devices and/or pharma within a surgical environment • Deep knowledge of cataract procedures, equipment, consumables, and IOL offerings • Sales experience in medical devices and/or pharma within a surgical environment • Understanding of cataract consumables, equipment, diagnostics, and visualization is a plus • Ability to upgrade procedures through additional cataract consumables and Phaco accessories • General understanding of surgical techniques, anatomy, physiology, pathology, and optics • Ability to provide holistic solutions considering customer needs and budgets • Experience using budget impact models and demonstrating value concepts • Strong collaboration and coordination skills for quotations, lead generation, contracts, and tenders • Excellent technical and interpersonal communication, presentation, and negotiation skills • Strong problem-solving skills and business and selling acumen, including Value Based Selling • Customer-oriented mindset and strong customer relationship management • Territorial management ability and ability to work in a matrix organization • Flexibility, motivation, self-confidence, goal-oriented mindset, and strong drive • Experience with CRM applications such as Salesforce is desired

🏖️ Benefits

• Competitive compensation package • Opportunities for career advancement • Collaborative and supportive team culture • Diversity and inclusion initiatives • Equality initiatives • Community-giving initiatives • Wellbeing initiatives • Opportunity to contribute to cutting-edge advancements in eye health