Insurance Advisor, Sales & Service (RIBO)

March 20

APOLLO Insurance

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Making insurance effortless.

Marketing • Insurance • Technology • Online • InsurTech

51 - 200

Description

• Assist insurance prospective clients provided by APOLLO • Assess needs of potential clients to advise on coverage requirements • Engaging contact with prospective clients to convert requests for insurance into customers • Offer continuous support from information gathering, quote, to bind to deliver a seamless client experience in a timely manner • Demonstrate a thorough understanding of the suite of APOLLO products and help clients with any questions • Recommend operational improvements in processes to improve overall customer experience • Provide feedback and insights to enhance product offerings over time • Servicing APOLLO’s book of business and providing top-notch customer service through various channels of communication (live-chat, email, phone) • Ensure clients fully understand policy coverage and exclusions through clear and concise communication • Maintain current customer base by delivering exceptional service with a strong sense of ownership • Reporting new claims and leading clients through claims process from a place of empathy • Demonstrate a thorough understanding of the suite of APOLLO products and help clients with any questions, policy changes, and inquiries • Other duties as assigned

Requirements

• 2+ years of experience in a Broker/Advisor role • RIBO License required • Experience with personal lines insurance products and claims process • Passion for Sales & Customer Service • Excellent written and verbal communication skills • Attention for detail and demonstrated flexibility in managing multiple clients at a time • Independent, Self Motivated, Ambitious and Competitive individual able to thrive in a fast-paced environment

Benefits

• Chance to make a significant impact • Join a team focused on innovation, growth, and change • Multiple award-winning company