IT Enterprise Application Administrator

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Arctic Wolf

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

The cybersecurity industry has an effectiveness problem. Every year new technologies, vendors, and solutions emerge, and yet despite this constant innovation we continue to see high profile breaches in the headlines. All organizations know they need better security, but the dizzying array of options leave resource-constrained IT and security leaders wondering how to proceed. At Arctic Wolf, our mission is to End Cyber Risk through effective security operations. To achieve this, we believe that organizations must do three key things:

📋 Description

• Provide support for enterprise applications, including Microsoft 365 apps, Atlassian (Jira and Confluence), and AI platforms • Design, implement, administer, maintain, and support enterprise collaboration and productivity platforms • Support existing enterprise systems while planning and implementing future technology solutions • Design and maintain secure, scalable SaaS integrations using APIs, automation, and workflow technologies • Implement and support AI-powered tools and solutions to improve business operations and employee productivity • Identify opportunities to streamline and automate business processes through cloud technologies and AI capabilities • Ensure platforms and integrations meet security, compliance, governance, and regulatory requirements • Troubleshoot, optimize, and provide ongoing support for enterprise applications and integrations • Evaluate emerging technologies and recommend improvements supporting digital transformation initiatives • Establish best practices for cloud services, collaboration platforms, AI adoption, and application governance • Participate in an on-call rotation • Travel within the US and internationally as needed • Perform other responsibilities assigned by the manager

🎯 Requirements

• Associate degree preferred or equivalent in Computer Science, Information Technology, or a related field, or 2–5 years of experience working in Office 365 and/or cloud-related systems • Strong experience with Microsoft 365 core platform administration and site design • Experience with scripting using PowerShell, Python, or Bash • Experience with enterprise AI platforms • Strong experience with SaaS application integration using APIs and automation • Experience with SharePoint, Power Platform, and Purview data classification/DLP administration and design • Experience with Microsoft 365 cloud services • Jira and Confluence administration experience • Knowledge of security, compliance, and governance • Business process automation and productivity enhancement experience • Experience working with the Atlassian cloud stack, including Jira and Confluence administration • Understanding of Jira/Confluence add-ons and integration workflows • Experience working with agile methodology • Experience working with ServiceNow • Ability to participate in an on-call rotation • Ability to travel within the US and internationally • Background check required • Authorization to receive software or technology controlled under applicable U.S. export control laws, if applicable

🏖️ Benefits

• Equity for all employees • Flexible annual leave • Paid holidays • Volunteer days • Comprehensive private benefits plan including medical insurance for you and your family • Life insurance (3x compensation) • Personal accident insurance • Fertility support • Paid parental leave • Employee Assistance Program • On-camera accommodations for technical, bandwidth, or location-related challenges during remote interviews