E-commerce Account Manager

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Assist World

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2022

🎯 Recruiter

🤝 B2B

Recruitment • B2B

<Assist World> Assist World is a virtual assistant staffing and outsourcing company that matches businesses with vetted remote assistants across administrative, accounting, customer service, sales, social media, e-commerce, and industry-specific roles. They provide rapid discovery, matching, and onboarding, a management dashboard and dedicated account managers, and a satisfaction guarantee with rematch or refund options. Assist World serves businesses globally, emphasizes cost-effective, flexible staffing (part-time or full-time) with no long-term lock-ins, and promotes a bench of thousands of pre-vetted assistants for scalable teams.

📋 Description

• Manage a portfolio of e-commerce clients, building long-term relationships. • Lead client onboarding and Shopify store setup projects. • Configure Shopify stores, including products, collections, navigation, shipping, taxes and payment gateways. • Coordinate with internal teams and external partners to ensure successful project delivery. • Provide strategic guidance to clients on Shopify best practices. • Troubleshoot store issues and recommend practical solutions. • Monitor account performance and identify opportunities for growth and optimisation. • Deliver regular client updates and maintain clear communication throughout each project. • Ensure projects are completed on time and to a high standard

🎯 Requirements

• Previous experience as an Account Manager, Client Success Manager or Project Manager within an e-commerce environment. • Hands-on experience setting up and configuring Shopify stores from start to finish. • Strong understanding of Shopify themes, apps and store settings. • Experience managing multiple client accounts simultaneously. • Excellent organizational and project management skills. • Outstanding verbal and written English communication. • Ability to build trusted relationships with clients. • Strong problem-solving skills and attention to detail. • Comfortable working independently in a remote environment.

🏖️ Benefits

• 100% REMOTE • $50 birthday bonus • $200 testimonial bonus • NO TRACKER. NO PROBLEM