Executive Assistant – Psychology Practice

🔥 1 minute ago

🌐 South Africa, Philippines – Remote

🇿🇦 South Africa – Remote 🇵🇭 Philippines – Remote

💵 $1k - $1.3k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

👻 Ghost score 12%

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📋 Description

• Manage the psychologist's calendar, appointments and daily schedule • Coordinate meetings, treatment-related arrangements, retreats and other commitments • Communicate with patients, healthcare professionals, psychologists, psychiatrists and external service providers by phone and email • Screen and prioritise incoming communications, escalating urgent matters appropriately • Draft, review and summarise emails and other correspondence • Coordinate personal and professional appointments, including medical and wellness arrangements • Manage follow-ups, reminders and outstanding tasks • Streamline workflows and improve calendar and scheduling processes • Identify opportunities to use technology and automation to reduce repetitive administrative work • Provide general executive and administrative support • Handle confidential information with exceptional discretion and professionalism • Work closely with the psychologist, anticipate needs and manage competing priorities

🎯 Requirements

• Proven experience as an Executive Assistant, ideally supporting a senior professional, healthcare practitioner or business owner • Excellent calendar management, scheduling and organisational skills • Strong written and verbal English communication skills, including confidence speaking with patients and external professionals • Experience managing busy schedules and responding to changing priorities • Strong judgement and ability to recognise when immediate escalation is required • High discretion and understanding of confidentiality • Strong computer skills and confidence using Google Workspace and other productivity tools • HIPAA certification, or willingness to complete certification before starting • Availability to work full-time, 40 hours per week, during US Eastern Time hours • Desirable: experience supporting a psychologist, psychiatrist, physician or other healthcare professional • Desirable: familiarity with healthcare administration, patient confidentiality and HIPAA requirements • Desirable: experience with AI tools, calendar automation and workflow optimisation • Desirable: experience coordinating with multiple external providers and managing time-sensitive requests • Proactive, dependable and exceptionally organised • Comfortable communicating with a diverse range of people and remaining composed during urgent requests • Understanding of sensitivity required when working in mental healthcare • Outstanding discretion and professionalism when handling confidential information and high-profile individuals

🏖️ Benefits

• 100% remote • $50 birthday bonus • $200 testimonial bonus • No tracker • HIPAA certification or willingness to complete certification before starting

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