Talent Acquisition Operations Manager

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Astreya

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2001

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Astreya is a leading global provider of IT Managed Services and Technology Solutions, known for its innovative approach to digital engineering and IT logistics. The company focuses on empowering businesses to excel in today's dynamic digital landscape by maximizing productivity and fostering innovation. Astreya offers a range of services including Data Center & Network Management, Digital Workplace Services, Next-Gen Digital Engineering, and Cybersecurity Services. With a commitment to excellence and a focus on operational frameworks, Astreya aims to transform technology into a valuable strategic asset for organizations worldwide.

📋 Description

• Lead, mentor, and develop the Talent Acquisition Operations team • Conduct performance reviews, coaching sessions, and development planning • Establish operational KPIs, service levels, and performance expectations • Oversee end-to-end Talent Acquisition operational activities across multiple regions • Ensure timely processing of requisitions, offer letters, system transactions, and recruitment operational requests • Monitor operational SLAs and service standards • Maintain candidate, requisition, and recruiting data in Workday and related systems • Manage recruitment governance, approvals, process compliance, and audit readiness • Support onboarding readiness and pre-employment activities • Manage access, utilization, invoice tracking, and coordination with sourcing platforms • Identify operational risks and implement corrective and preventive actions • Drive standardization, optimization, automation, and transformation of global Talent Acquisition processes • Lead process documentation, SOP development, policy creation, and governance frameworks • Support Workday enhancements, testing, implementations, and change management • Build partnerships with Talent Acquisition, HR, Hiring Managers, Onboarding, Finance, Legal, IT, ATS support, and external sourcing vendors • Serve as the primary operational contact for Talent Acquisition processes and systems • Lead governance meetings and report on service delivery, performance, and operational risks • Resolve complex operational issues and escalations • Develop dashboards, scorecards, and service-level reports • Monitor recruiting operations KPIs and analyze trends • Present operational performance, risks, and recommendations to leadership • Ensure compliance with internal policies, employment regulations, global recruiting standards, data privacy requirements, and audit controls

🎯 Requirements

• Bachelor's degree or equivalent combination of education and experience • 8–12 years of Talent Acquisition Operations, HR Operations, Recruiting Operations, or Shared Services experience, including leadership responsibilities • Proven experience leading global TA Operations or HR Operations teams • Strong knowledge of recruiting workflows, requisition management, offer management, onboarding coordination, and operational governance • Experience developing and improving operational processes, policies, and SOPs • Demonstrated experience managing KPIs, SLAs, operational reporting, and dashboards • Strong stakeholder management, problem-solving, and decision-making skills • Experience with Workday Recruiting or Recruiting module, ATS platforms, and HR technologies • Advanced proficiency in Microsoft Excel, PowerPoint, Outlook, and reporting tools • Excellent verbal and written communication skills with strong attention to detail • Preferred: experience with Workday implementations, enhancements, testing, and release management • Preferred: knowledge of recruitment compliance, governance, and audit practices • Preferred: experience leading automation and digital transformation initiatives • Preferred: exposure to AI-enabled recruiting technologies and workflow automation tools • Professional certification in Human Resources, Project Management, Lean Six Sigma, or Operational Excellence preferred

🏖️ Benefits

• Learning, collaboration, and career growth opportunities • Inclusive culture where diverse perspectives are valued • Opportunity to make an impact • Global team environment