Head of Operations

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BM Digital

51 - 200 employees

BM Digital is the leading digital marketing firm. Our mission is to inspire people and brands to make an impact by using creativity, media, and innovation. We believe that the best way to achieve that is by fostering a community of inclusion, where every employee has a chance to become their best creative and professional self.

📋 Description

• Build and lead the operating system of Advantage HQ • Ensure client delivery teams execute on time, every time • Lead operational excellence across Finance • Build systems that improve employee experience while maintaining high standards and accountability • Ensure every department works together effectively • Serve as the CEO's strategic partner on execution and operational scaling

🎯 Requirements

• 7-12+ years of operations leadership experience in a fast-growing company • Experience leading multiple business functions simultaneously, including client operations, finance, and people operations • Experience scaling organizations through periods of rapid growth • Strong understanding of operational systems, financial management, organizational design, and performance management • Proven ability to build scalable processes that improve execution • Strong commercial judgment and the ability to balance client outcomes with operational efficiency • Exceptional leadership, communication, and decision-making skills • Highly analytical with a bias toward action and ownership • Comfortable operating in fast-moving environments with ambiguity and constant change

🏖️ Benefits

• Fully remote • Performance bonus • Equity • Trust in our people to do their best work from wherever they work best

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