Engagement Manager – ServiceNow

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🔥 5 minutes ago

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Chaintech®

Chaintech®

201 - 500 employees

Founded 2010

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Chaintech® is a Brazilian technology company specializing in digital transformation, systems integration, and IT infrastructure services for public sector and enterprise clients. With 15+ years in the market, partnerships with vendors like ServiceNow, and experience delivering biometric integrations, vehicle transfer platforms, and state portal solutions, Chaintech provides tailored consulting, implementation, and information security services. The company focuses on enterprise-grade implementations for government agencies and large organizations, emphasizing secure, scalable digital platforms.

📋 Description

• Manage relationships with client stakeholders and executives • Monitor project KPIs, outcomes, and progress • Identify and remove impediments that could impact delivery • Drive escalations and facilitate decision-making • Ensure continuous alignment between leadership and the technical team • Translate strategic decisions into clear guidance for the team

🎯 Requirements

• Experience in project management and/or client relationship management in technology projects • Excellent communication, negotiation, and stakeholder management skills • Consultative, proactive, and results-oriented profile • Ability to operate in dynamic environments with multiple interlocutors • Experience with digital transformation projects is a plus • Knowledge of ServiceNow will be considered an advantage

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